"Call me Now" Option gone after account deactivation
After having our account deactivated for a restricted listing violation, we submitted all of the requested information and documents from manufacture giving evidence that the product did not violate their policies. After being denied multiple submissions, we attempted opening a case on the issue to have further review, (a human instead of AI) of our submissions. After getting a response back, they have taken away our option to have seller support call us. How is there any actual support being given to sellers? Our account is done for, doing nothing but harm to our business. It seems like support is on a rapid decline. Selling on Amazon is NOT what it used to be.
"Call me Now" Option gone after account deactivation
After having our account deactivated for a restricted listing violation, we submitted all of the requested information and documents from manufacture giving evidence that the product did not violate their policies. After being denied multiple submissions, we attempted opening a case on the issue to have further review, (a human instead of AI) of our submissions. After getting a response back, they have taken away our option to have seller support call us. How is there any actual support being given to sellers? Our account is done for, doing nothing but harm to our business. It seems like support is on a rapid decline. Selling on Amazon is NOT what it used to be.
0 replies
Emet_Amazon
Hello @Seller_qvGmNEbyo6YqK
Thank you for your post.
We are closing this duplicate thread.
Please create only one topic per question. Creating multiple threads for the same question causes confusion and disruption to the forums, potentially taking longer for you to get the answer you are seeking.
You may continue the discussion in your original topic, thank you.
Emet.
