False claim from customer
recently one of the orders was returned making a false claim that I had sent honey in place of the vase, which is extremely ridiculous, the same customer returned the parcel for the same product and then he placed the order for the same, when talking to the seller service that I should have raised suspicious order, how I am supposed to know if the customer fraud, even in the earlier cases they had rejected suspicious order claim., this is happening to us for the 3d time when the customer is either send stones, or false gift boxe and keeping the original product. either the amazon guy is stealing from us or the customer.
False claim from customer
recently one of the orders was returned making a false claim that I had sent honey in place of the vase, which is extremely ridiculous, the same customer returned the parcel for the same product and then he placed the order for the same, when talking to the seller service that I should have raised suspicious order, how I am supposed to know if the customer fraud, even in the earlier cases they had rejected suspicious order claim., this is happening to us for the 3d time when the customer is either send stones, or false gift boxe and keeping the original product. either the amazon guy is stealing from us or the customer.
0 replies
Seller_PYVK0M19Vi9VT
amazon doesn't care if the customers are doing fraud because amazon makes money on fraud orders as well
Seller_uhTbTR9wN7tql
To avoid these frauds in future keep a video data record of dispatched shipments as well as return unpack.
apply safe t claims on all these.
Seller_LIvaiCNjUAMXZ
so many customers return send fake products...
safty claim they are given 10% only ... and some claims directly rejected...
Seller_g27NZ7WIPhHu1
it is just a trailer. amazon does not care about the seller's concern
Seller_IvwsHXilK1UyV
I have seen customers asking for replacement and returned item is something junk, not shipped order. So they get 2 items in single payment or sometime free a
Seller_4L6StbA4DvjZa
Our Experience from past year.
1. Almost no orders.
2. 80% of orders are either returned with false claim or cod orders are being rejected.
3. Fraud customer has been increased 10 folds, either Amazon guy is stealing or our competitors placing order with us and returning it on 9 th day.
4. In return pickup they don’t even check the packing for fragile item just take the item without any bag and here we are sending the smallest of product in 5 layer packing.
5. Safe t claim is not even 10. % of what we claimed.
Seller_vAgibi0jihzhp
For our high-worth product, people are returning the product after use and claiming an A2Z return.
