Hi everyone,

I need urgent help with my FBA shipment. My shipment (ID: FBA15KF0R6XM) was scheduled for pickup on 31 May 2025, between 10:00 AM and 04:00 PM GST, but as of now, it is still waiting at my location and has not been picked up.

What’s more concerning is that the shipment status is already marked as "Shipped" in the system, and the shipment fee has been deducted. However, I have not received any call, message, or visit from the assigned carrier.

I’ve contacted support, and they mentioned that the issue has been escalated to a specialist, but with the holiday season approaching, I really need this FBA to be sent out immediately to avoid delays in my Amazon store operations.

Here are the shipment details:

Ship From:

Oud Metha Road

Ground Floor, Al Nasr Building 2

Dubai, Oud Metha, AE

AZTECH INNOVATION