Can I sell or can I not sell that is the question?
Been having issues with KYC even though I am based and live in the UK etc Amazon are adamant I am not and I got an email yesterday saying it's all over go home no more selling (,they have 4k on hold but that is for another day) I have now got another email saying I can sell but my account is still on block
Any ideas?
Email saying I am banned for life:
This is Daniel from the Amazon Escalations Team
Thank you for contacting us with your grievance regarding the Amazon EU Sarl (AEU) and Amazon Payments UK (APUK) services. Amazon Payments UK (APUK) takes complaints seriously.
We have looked into the matter and we would like to inform you that your account will remain closed. All information provided by you has been considered in detail. This decision has been reached because we have not been able to successfully process your application to open a Selling on Amazon payment account.
Email saying it's all good:
Dear Seller,
Good news. Your Selling on Amazon payment account has been activated. We will get in touch with you if we need more information.
For any assistance relating to Selling on Amazon or other Amazon services, you can search our help pages or contact Seller Support/Selling Partner Support.
Happy Selling.
Amazon Payments
Can I sell or can I not sell that is the question?
Been having issues with KYC even though I am based and live in the UK etc Amazon are adamant I am not and I got an email yesterday saying it's all over go home no more selling (,they have 4k on hold but that is for another day) I have now got another email saying I can sell but my account is still on block
Any ideas?
Email saying I am banned for life:
This is Daniel from the Amazon Escalations Team
Thank you for contacting us with your grievance regarding the Amazon EU Sarl (AEU) and Amazon Payments UK (APUK) services. Amazon Payments UK (APUK) takes complaints seriously.
We have looked into the matter and we would like to inform you that your account will remain closed. All information provided by you has been considered in detail. This decision has been reached because we have not been able to successfully process your application to open a Selling on Amazon payment account.
Email saying it's all good:
Dear Seller,
Good news. Your Selling on Amazon payment account has been activated. We will get in touch with you if we need more information.
For any assistance relating to Selling on Amazon or other Amazon services, you can search our help pages or contact Seller Support/Selling Partner Support.
Happy Selling.
Amazon Payments
1 reply
Ezra_Amazon
Hi @Seller_ClXXrSNsyNxyN,
you already have an active thread on this topic: How do I get returned funds after Amazon closed my account?
We’ve checked internally and it’s already been escalated to the AHS team.
To keep discussions organized, I’m going to close this one. Feel free to reach your original thread with any updates or questions.
Thanks! Ezra.
