Untraceable reviews
Hi
Can you advise.
Re: ASIN B08HJ9YYW3
As this item has been a featured offer for a while & is actually Amazons Choice at the moment.
I have no Idea why it is not a featured offer now.
I now see that someone has left a negative review..as follows..
From United Kingdom
Book Lover
1.0 out of 5 stars Overpriced
Reviewed in the United Kingdom on 21 October 2024
Verified Purchase
I thought this would be a quality item given the price. The silver leaf is so flimsy it broke on contact. The whole set is worth no more than a fiver in my opinion. Absolute rubbish. It’s not often I feel ripped off but in this instance, I do.
(Anyone viewing the product can see what they will receive I send exactly what is seen in the pictures). Previously this listing has only positive reviews.
This appears to be a fake review. Also this is the 3rd time this has happened I have 2 other what appear to be fake reviews untraceable none of these reviews.( I cannot even respond to these reviews they do not appear in the Feedback Manager).
I have checked sales of this item back as far as January this year, and can find no trace of the so called Book Lover.
Thanks Alan
Untraceable reviews
Hi
Can you advise.
Re: ASIN B08HJ9YYW3
As this item has been a featured offer for a while & is actually Amazons Choice at the moment.
I have no Idea why it is not a featured offer now.
I now see that someone has left a negative review..as follows..
From United Kingdom
Book Lover
1.0 out of 5 stars Overpriced
Reviewed in the United Kingdom on 21 October 2024
Verified Purchase
I thought this would be a quality item given the price. The silver leaf is so flimsy it broke on contact. The whole set is worth no more than a fiver in my opinion. Absolute rubbish. It’s not often I feel ripped off but in this instance, I do.
(Anyone viewing the product can see what they will receive I send exactly what is seen in the pictures). Previously this listing has only positive reviews.
This appears to be a fake review. Also this is the 3rd time this has happened I have 2 other what appear to be fake reviews untraceable none of these reviews.( I cannot even respond to these reviews they do not appear in the Feedback Manager).
I have checked sales of this item back as far as January this year, and can find no trace of the so called Book Lover.
Thanks Alan
0 replies
Seller_ZJhFeE3tNKzfh
Its come from a Verified Purchase - so they did purchase the product. Of course its unlikely they purchased the product in the name 'Book Lover'
You can't respond to Product reviews on the front end and Feedback manager is separate and is for seller feedback, not product reviews - so it won't necessarily appear there.
You would be hard pressed to prove it is fake, especially as they actually bought the product (hence it says Verified Purchase) and with the best will in the work, you will almost always, within 50 reviews get a negative.
I do note though the brand is your store name and it looks like its Brand Registered. So have a look in Customer Review
