Are Buy Shipping Labels saved anywhere?
I have been having a few issues when using Buy Shipping. There have been occasions when the zip file hasn't downloaded. Generally, when we notice this we are then able to open each pdf individually and print labels from there.
There has been 2 occasions where we didn't notice that the zip file hadn't downloaded then bought the next batch of labels before realising the mistake. Unfortunately I have been unable to find a repository for these labels like we get on Royal Mail Click & Drop making it near impossible to work out what labels haven't been printed.
Does anyone know of a way of seeing what labels have been printed and when on seller central?
I have raised this with seller support and been told I would get the list of labels sent to me. Over a week later and still nothing! No surprise there!
Are Buy Shipping Labels saved anywhere?
I have been having a few issues when using Buy Shipping. There have been occasions when the zip file hasn't downloaded. Generally, when we notice this we are then able to open each pdf individually and print labels from there.
There has been 2 occasions where we didn't notice that the zip file hadn't downloaded then bought the next batch of labels before realising the mistake. Unfortunately I have been unable to find a repository for these labels like we get on Royal Mail Click & Drop making it near impossible to work out what labels haven't been printed.
Does anyone know of a way of seeing what labels have been printed and when on seller central?
I have raised this with seller support and been told I would get the list of labels sent to me. Over a week later and still nothing! No surprise there!
0 replies
Seller_AYvnXqYWy3EsQ
Hi,
I hope this helps but the only I have found is to go in to each individual order and then it has the option to reprint the label.
Warm regards,
Dennis
Seller_d8YGbIjNqwFxn
As you found out Zip files do not download sometimes. As the other poster said the only way to see and reprint a label is to go into each order. And reprint it from there.
The only piece of advice I can offer is to prjnt the labels as soon as you have generated them. That way you can easily work out if a Zip file hasn't downloaded .
Seller_ucPRFkE4l66wP
Appreciate the replies. We are aware that we can print labels individually should the zip file fail to download and this is what we do 99% of the time.
As we have around 1500 labels to print on Monday it is priority to get them done asap so orders can go out in time. This has meant that on 2 occasions, I haven't noticed that the zip file hasn't downloaded before buying the next batch of labels. At this point, I have no idea what labels haven't been printed as unable to see the what orders they were. Thankfully I generally only buy 25 at a time as the zip file seems to fail less when do 25 and means only need to do 25 individually instead of 50-100.
I feel that we need a label repository or at least a report of labels with print times, which would negate this issue.
