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News_Amazon

2024 EU FBA fee changes

As we approach the end of 2023, we would like to thank you for your continued partnership in serving customers and achieving new milestones of success together. This year, our partnership delivered the largest selection of products to EU Prime members at the fastest speeds ever. As of the end of July, more than 750 million product units were delivered on the same or next day – nearly three times what we delivered at those speeds in 2019 – with the majority of these units sold by independent sellers like you. We have continued to focus on providing you with powerful selling capabilities, including investing billions of dollars in technology, transportation and infrastructure to reinvent our fulfilment network. Through these investments, we are able to place products closer to customers and grow our same-day and next-day delivery networks to deliver products faster and at a lower cost. These efforts result in higher customer satisfaction and more sales for you.

As we look to 2024, we will be implementing a set of fee changes that continue to provide you with a great value and allow us to partner together to offer customers amazing service while reducing our collective costs to do so.

For a detailed summary of all fee changes, go to 2024 EU fee changes summary.

We appreciate you taking the time to understand these new fees, how they continue to provide you with a great value and how they help us continue to partner together to offer customers amazing service while reducing our collective costs to do so.

We wish you a healthy and prosperous festive season, and we thank you for your continued partnership.

Review the fee change pages below for more information. These changes will take effect February 5, 2024, except where otherwise noted.

2024 FBA fulfilment fee changes

2024 selling fee reductions and promotions

2024 FBA monthly storage fee and aged-inventory surcharge changes

Low-inventory cost coverage fee (Pan-EU)

2024 Pan-EU oversize surcharge changes

2024 returns processing fee changes

2024 FBA return-to-seller, disposal and liquidation order fee changes

2024 FBA Prep Services and manual processing fee changes

2024 FBA New Selection programme changes

809 views
8 replies
Tags:News and announcements
026
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0 replies
user profile
Seller_k3oWYDCksyCAO

There we go again some more price hikes!!!!!!

Amazon is not making enough money yet!

80
user profile
Seller_HwaQlgFnhSuGS

With the loss of S&L, being forced to use Amazon Buy Shipping and the Royal Mail prices hikes, our business has been decimated beyond belief. We where also stopped from using franking which helped our bottom line when we done FBM

I have watched over the past 8 weeks most of our competitors vanish or sell so low they must be liquidating stock.

Our products where low ticket, high volume S&L and after fees we took about £1 profit, but lots of £1. Now to get the same £1 per item we would need to price at a level any customer in their right mind would not pay.

Our birthday badge range would now need to sell at around £5 for the same return. Who is going to pay £5 for a birthday badge!

We are changing what we sell on Amazon now to increase revenue on a temporary basis, but our badges are getting more hits and returns (not the volume though) on other platforms such as the two ‘E’s’. Customers seem more happy to pay between £3-4, and accept 2nd class post or pay extra for a quicker, which drastically helps our margins. Amazons customers expect to much for too little, a culture Amazon has created

All this comes at a time when Amazon are changing to DD+7.

We will definitely be looking outside of Amazon moving forward. S&L, or now lack of, has finished our Amazon run.

70
user profile
Seller_5VsVlvdiDnITx

In short and to summarise;

  • FBA fee increases across the board, as expected as we see these every year. The annual seller squeeze.
  • Ludicrous increases to returns processing fees, but no mention of holding customers accountable to fraudulent returns, returns not due to seller fault or Amazon-at-fault returns
  • Return to seller fees to increase by circa 40%
  • Storage fee base rate to increase by 10%
  • Monthly storage fee and aged inventory surcharge almost impossible to decrypt, but from what I can see, aged inventory storage fee to increase >100%, new additional surcharges for med-high utilisation accounts?
  • No 'inbound placement fee' like our friends over the pond have been hit with. One of the few perks of living on our tiny island
  • The low inventory fee is seemingly only applicable to pan-EU, not local inventory
50
user profile
Seller_DQEYkVHigf9Gr

niiicccceeeeee. We are getting a real s***t seller support, but the prices are increasing.

10
user profile
Seller_Fob6aJfKF2ZTv

With the nonsense that is ship in own container, due to Amazon not using packaging and sticking shipping labels all over our products so that returns are classed as customer damaged despite it being Amazon's fault and now they are adding an increased returns processing fee.

20
user profile
Seller_EFCelqQcGYczC

So eBay sends out a message thanking all of their sellers for 2023, Amazon decides that 6 days before Christmas is the perfect time to announce fee rises, if ever there was a business that was so far off of the mood in the room...... we have found them! This year has been the worst so far, 25 times we have contacted seller support, 25 times no resolution and 25 times they did not have a clue! Merry Christmas.

80
There are no more posts to display
user profile
News_Amazon

2024 EU FBA fee changes

As we approach the end of 2023, we would like to thank you for your continued partnership in serving customers and achieving new milestones of success together. This year, our partnership delivered the largest selection of products to EU Prime members at the fastest speeds ever. As of the end of July, more than 750 million product units were delivered on the same or next day – nearly three times what we delivered at those speeds in 2019 – with the majority of these units sold by independent sellers like you. We have continued to focus on providing you with powerful selling capabilities, including investing billions of dollars in technology, transportation and infrastructure to reinvent our fulfilment network. Through these investments, we are able to place products closer to customers and grow our same-day and next-day delivery networks to deliver products faster and at a lower cost. These efforts result in higher customer satisfaction and more sales for you.

As we look to 2024, we will be implementing a set of fee changes that continue to provide you with a great value and allow us to partner together to offer customers amazing service while reducing our collective costs to do so.

For a detailed summary of all fee changes, go to 2024 EU fee changes summary.

We appreciate you taking the time to understand these new fees, how they continue to provide you with a great value and how they help us continue to partner together to offer customers amazing service while reducing our collective costs to do so.

We wish you a healthy and prosperous festive season, and we thank you for your continued partnership.

Review the fee change pages below for more information. These changes will take effect February 5, 2024, except where otherwise noted.

2024 FBA fulfilment fee changes

2024 selling fee reductions and promotions

2024 FBA monthly storage fee and aged-inventory surcharge changes

Low-inventory cost coverage fee (Pan-EU)

2024 Pan-EU oversize surcharge changes

2024 returns processing fee changes

2024 FBA return-to-seller, disposal and liquidation order fee changes

2024 FBA Prep Services and manual processing fee changes

2024 FBA New Selection programme changes

809 views
8 replies
Tags:News and announcements
026
Reply
user profile

2024 EU FBA fee changes

by News_Amazon

As we approach the end of 2023, we would like to thank you for your continued partnership in serving customers and achieving new milestones of success together. This year, our partnership delivered the largest selection of products to EU Prime members at the fastest speeds ever. As of the end of July, more than 750 million product units were delivered on the same or next day – nearly three times what we delivered at those speeds in 2019 – with the majority of these units sold by independent sellers like you. We have continued to focus on providing you with powerful selling capabilities, including investing billions of dollars in technology, transportation and infrastructure to reinvent our fulfilment network. Through these investments, we are able to place products closer to customers and grow our same-day and next-day delivery networks to deliver products faster and at a lower cost. These efforts result in higher customer satisfaction and more sales for you.

As we look to 2024, we will be implementing a set of fee changes that continue to provide you with a great value and allow us to partner together to offer customers amazing service while reducing our collective costs to do so.

For a detailed summary of all fee changes, go to 2024 EU fee changes summary.

We appreciate you taking the time to understand these new fees, how they continue to provide you with a great value and how they help us continue to partner together to offer customers amazing service while reducing our collective costs to do so.

We wish you a healthy and prosperous festive season, and we thank you for your continued partnership.

Review the fee change pages below for more information. These changes will take effect February 5, 2024, except where otherwise noted.

2024 FBA fulfilment fee changes

2024 selling fee reductions and promotions

2024 FBA monthly storage fee and aged-inventory surcharge changes

Low-inventory cost coverage fee (Pan-EU)

2024 Pan-EU oversize surcharge changes

2024 returns processing fee changes

2024 FBA return-to-seller, disposal and liquidation order fee changes

2024 FBA Prep Services and manual processing fee changes

2024 FBA New Selection programme changes

Tags:News and announcements
026
809 views
8 replies
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user profile
Seller_k3oWYDCksyCAO

There we go again some more price hikes!!!!!!

Amazon is not making enough money yet!

80
user profile
Seller_HwaQlgFnhSuGS

With the loss of S&L, being forced to use Amazon Buy Shipping and the Royal Mail prices hikes, our business has been decimated beyond belief. We where also stopped from using franking which helped our bottom line when we done FBM

I have watched over the past 8 weeks most of our competitors vanish or sell so low they must be liquidating stock.

Our products where low ticket, high volume S&L and after fees we took about £1 profit, but lots of £1. Now to get the same £1 per item we would need to price at a level any customer in their right mind would not pay.

Our birthday badge range would now need to sell at around £5 for the same return. Who is going to pay £5 for a birthday badge!

We are changing what we sell on Amazon now to increase revenue on a temporary basis, but our badges are getting more hits and returns (not the volume though) on other platforms such as the two ‘E’s’. Customers seem more happy to pay between £3-4, and accept 2nd class post or pay extra for a quicker, which drastically helps our margins. Amazons customers expect to much for too little, a culture Amazon has created

All this comes at a time when Amazon are changing to DD+7.

We will definitely be looking outside of Amazon moving forward. S&L, or now lack of, has finished our Amazon run.

70
user profile
Seller_5VsVlvdiDnITx

In short and to summarise;

  • FBA fee increases across the board, as expected as we see these every year. The annual seller squeeze.
  • Ludicrous increases to returns processing fees, but no mention of holding customers accountable to fraudulent returns, returns not due to seller fault or Amazon-at-fault returns
  • Return to seller fees to increase by circa 40%
  • Storage fee base rate to increase by 10%
  • Monthly storage fee and aged inventory surcharge almost impossible to decrypt, but from what I can see, aged inventory storage fee to increase >100%, new additional surcharges for med-high utilisation accounts?
  • No 'inbound placement fee' like our friends over the pond have been hit with. One of the few perks of living on our tiny island
  • The low inventory fee is seemingly only applicable to pan-EU, not local inventory
50
user profile
Seller_DQEYkVHigf9Gr

niiicccceeeeee. We are getting a real s***t seller support, but the prices are increasing.

10
user profile
Seller_Fob6aJfKF2ZTv

With the nonsense that is ship in own container, due to Amazon not using packaging and sticking shipping labels all over our products so that returns are classed as customer damaged despite it being Amazon's fault and now they are adding an increased returns processing fee.

20
user profile
Seller_EFCelqQcGYczC

So eBay sends out a message thanking all of their sellers for 2023, Amazon decides that 6 days before Christmas is the perfect time to announce fee rises, if ever there was a business that was so far off of the mood in the room...... we have found them! This year has been the worst so far, 25 times we have contacted seller support, 25 times no resolution and 25 times they did not have a clue! Merry Christmas.

80
There are no more posts to display
user profile
Seller_k3oWYDCksyCAO

There we go again some more price hikes!!!!!!

Amazon is not making enough money yet!

80
user profile
Seller_k3oWYDCksyCAO

There we go again some more price hikes!!!!!!

Amazon is not making enough money yet!

80
Reply
user profile
Seller_HwaQlgFnhSuGS

With the loss of S&L, being forced to use Amazon Buy Shipping and the Royal Mail prices hikes, our business has been decimated beyond belief. We where also stopped from using franking which helped our bottom line when we done FBM

I have watched over the past 8 weeks most of our competitors vanish or sell so low they must be liquidating stock.

Our products where low ticket, high volume S&L and after fees we took about £1 profit, but lots of £1. Now to get the same £1 per item we would need to price at a level any customer in their right mind would not pay.

Our birthday badge range would now need to sell at around £5 for the same return. Who is going to pay £5 for a birthday badge!

We are changing what we sell on Amazon now to increase revenue on a temporary basis, but our badges are getting more hits and returns (not the volume though) on other platforms such as the two ‘E’s’. Customers seem more happy to pay between £3-4, and accept 2nd class post or pay extra for a quicker, which drastically helps our margins. Amazons customers expect to much for too little, a culture Amazon has created

All this comes at a time when Amazon are changing to DD+7.

We will definitely be looking outside of Amazon moving forward. S&L, or now lack of, has finished our Amazon run.

70
user profile
Seller_HwaQlgFnhSuGS

With the loss of S&L, being forced to use Amazon Buy Shipping and the Royal Mail prices hikes, our business has been decimated beyond belief. We where also stopped from using franking which helped our bottom line when we done FBM

I have watched over the past 8 weeks most of our competitors vanish or sell so low they must be liquidating stock.

Our products where low ticket, high volume S&L and after fees we took about £1 profit, but lots of £1. Now to get the same £1 per item we would need to price at a level any customer in their right mind would not pay.

Our birthday badge range would now need to sell at around £5 for the same return. Who is going to pay £5 for a birthday badge!

We are changing what we sell on Amazon now to increase revenue on a temporary basis, but our badges are getting more hits and returns (not the volume though) on other platforms such as the two ‘E’s’. Customers seem more happy to pay between £3-4, and accept 2nd class post or pay extra for a quicker, which drastically helps our margins. Amazons customers expect to much for too little, a culture Amazon has created

All this comes at a time when Amazon are changing to DD+7.

We will definitely be looking outside of Amazon moving forward. S&L, or now lack of, has finished our Amazon run.

70
Reply
user profile
Seller_5VsVlvdiDnITx

In short and to summarise;

  • FBA fee increases across the board, as expected as we see these every year. The annual seller squeeze.
  • Ludicrous increases to returns processing fees, but no mention of holding customers accountable to fraudulent returns, returns not due to seller fault or Amazon-at-fault returns
  • Return to seller fees to increase by circa 40%
  • Storage fee base rate to increase by 10%
  • Monthly storage fee and aged inventory surcharge almost impossible to decrypt, but from what I can see, aged inventory storage fee to increase >100%, new additional surcharges for med-high utilisation accounts?
  • No 'inbound placement fee' like our friends over the pond have been hit with. One of the few perks of living on our tiny island
  • The low inventory fee is seemingly only applicable to pan-EU, not local inventory
50
user profile
Seller_5VsVlvdiDnITx

In short and to summarise;

  • FBA fee increases across the board, as expected as we see these every year. The annual seller squeeze.
  • Ludicrous increases to returns processing fees, but no mention of holding customers accountable to fraudulent returns, returns not due to seller fault or Amazon-at-fault returns
  • Return to seller fees to increase by circa 40%
  • Storage fee base rate to increase by 10%
  • Monthly storage fee and aged inventory surcharge almost impossible to decrypt, but from what I can see, aged inventory storage fee to increase >100%, new additional surcharges for med-high utilisation accounts?
  • No 'inbound placement fee' like our friends over the pond have been hit with. One of the few perks of living on our tiny island
  • The low inventory fee is seemingly only applicable to pan-EU, not local inventory
50
Reply
user profile
Seller_DQEYkVHigf9Gr

niiicccceeeeee. We are getting a real s***t seller support, but the prices are increasing.

10
user profile
Seller_DQEYkVHigf9Gr

niiicccceeeeee. We are getting a real s***t seller support, but the prices are increasing.

10
Reply
user profile
Seller_Fob6aJfKF2ZTv

With the nonsense that is ship in own container, due to Amazon not using packaging and sticking shipping labels all over our products so that returns are classed as customer damaged despite it being Amazon's fault and now they are adding an increased returns processing fee.

20
user profile
Seller_Fob6aJfKF2ZTv

With the nonsense that is ship in own container, due to Amazon not using packaging and sticking shipping labels all over our products so that returns are classed as customer damaged despite it being Amazon's fault and now they are adding an increased returns processing fee.

20
Reply
user profile
Seller_EFCelqQcGYczC

So eBay sends out a message thanking all of their sellers for 2023, Amazon decides that 6 days before Christmas is the perfect time to announce fee rises, if ever there was a business that was so far off of the mood in the room...... we have found them! This year has been the worst so far, 25 times we have contacted seller support, 25 times no resolution and 25 times they did not have a clue! Merry Christmas.

80
user profile
Seller_EFCelqQcGYczC

So eBay sends out a message thanking all of their sellers for 2023, Amazon decides that 6 days before Christmas is the perfect time to announce fee rises, if ever there was a business that was so far off of the mood in the room...... we have found them! This year has been the worst so far, 25 times we have contacted seller support, 25 times no resolution and 25 times they did not have a clue! Merry Christmas.

80
Reply
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