Despite the fact that my account has been deactivated, Amazon has charged me a significant amount to date.
Since months, none of my items have been sold by Amazon, and all inventory has been returned to me. I am still being charged a large sum to this day. I'd like to know why I'm being charged; there are no details provided in the report for the charges applied.There is no means to contact Sellect central support; if I log an issue, the only response I receive is to reactivate my account, which I do not wish to do. Need help to proceed and close teh account permenantly without getting billed further
Despite the fact that my account has been deactivated, Amazon has charged me a significant amount to date.
Since months, none of my items have been sold by Amazon, and all inventory has been returned to me. I am still being charged a large sum to this day. I'd like to know why I'm being charged; there are no details provided in the report for the charges applied.There is no means to contact Sellect central support; if I log an issue, the only response I receive is to reactivate my account, which I do not wish to do. Need help to proceed and close teh account permenantly without getting billed further
0 replies
Seller_KlbXZHzQGSDZv
how much is it each month? 30+vat then your still regged with the professional selling plan. If its more/less than that number you might have some items left in FBA and your getting charged storage on them without seeing a bill difficult to tell. If your account was not in good standing when you packed up in order to close it you will need to rectify any outstanding issues before you can close the account. Suggest you log in and check account health etc
Seller_ZVAz3d5lZuGid
As above reply, if it is £30 a month, then you need to downgrade your selling plan from professional to individual.
Go to Settings - account Info - manage your services - sell on amazon - sell on amazon again - then click the individual button -yuou will not be charged again, though it will say pending until your next payment would be due.
You will not be able to permanently close your account if it is deactivated - you can only close active accounts, but if you have no other issues to sort out, then you could just let it go dormant.
Seller_O8uJKvMnYDGVw
Tell your bank it's an unauthorised payment and they will pull the money back from Amazon for you.
Sarah_Amzn
Hello @Seller_B8gSeFMIGDbXu
I'm Sarah with Amazon.
Thank you for posting on Forums.
I'll transfer your case to the Account Health team to ensure you receive the best possible support.
While your case is being transferred, you're welcome to continue discussing it here in this thread.
Kind regards,
Sarah.
Seller_KlbXZHzQGSDZv
Oh you so funny lady.
