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Seller_3qllv6SY8mdjV

Constantly being asked for two step verification

I can barely get work done because every 10th time I open a new tab of Seller Central it is asking me to authenticate.

I spend a lot of time in Seller Central and I like to keep some tabs open as I work because I need to go back and forth. This doesnt need to be explained to anyone who works on a computer it is just basic.

I like the 2 factor authentication but I need it to stick for at least half a day, preferably for an entire session of a full day if I dont restart my computer.

Ive tried clearing all cookies on by browser and restarting. Still this issue persists.

I need some advice and quick. Not getting much work done.

1.1K views
16 replies
Account Health
Tags:Account users
340
Reply
user profile
Seller_3qllv6SY8mdjV

Constantly being asked for two step verification

I can barely get work done because every 10th time I open a new tab of Seller Central it is asking me to authenticate.

I spend a lot of time in Seller Central and I like to keep some tabs open as I work because I need to go back and forth. This doesnt need to be explained to anyone who works on a computer it is just basic.

I like the 2 factor authentication but I need it to stick for at least half a day, preferably for an entire session of a full day if I dont restart my computer.

Ive tried clearing all cookies on by browser and restarting. Still this issue persists.

I need some advice and quick. Not getting much work done.

Account Health
Tags:Account users
340
1.1K views
16 replies
Reply
0 replies
user profile
Seller_z3XfkorVSmnEY
In reply to: Seller_3qllv6SY8mdjV’s post

Yup....noticing this the 2nd half of the week. Super annoying especially when I check the 'don't require OTP in this browser'.

270
user profile
Seller_MyXY4Myx9zVcR
In reply to: Seller_3qllv6SY8mdjV’s post

This 2 step verification is a PITA for many of us.

I have one cellphone, one tablet, and one laptop I use to access my Amazon account.

The financial institutions I use recognise my devices, but Amazon needs 2 factor ID every time I access my selling account, 99% of the time from my home wired or wireless internet access?

Makes no sense.

170
user profile
Emet_Amazon
In reply to: Seller_3qllv6SY8mdjV’s post

Hello @Seller_3qllv6SY8mdjV,

Thank you for posting your concerns with the two-step verification process.

user profile
Seller_3qllv6SY8mdjV

I spend a lot of time in Seller Central and I like to keep some tabs open as I work because I need to go back and forth. This doesnt need to be explained to anyone who works on a computer it is just basic.

I like the 2 factor authentication but I need it to stick for at least half a day, preferably for an entire session of a full day if I dont restart my computer.

View post

I appreciate this feedback surrounding the process. As I see you're posting in the account health category, I have reached out to our community managers to review your situation and follow up if they can offer additional guidance.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.

318
user profile
Seller_m1kvtRZcQzPyz
In reply to: Seller_3qllv6SY8mdjV’s post

Thanks for making this article. Having same annoying problem. Hopefully they fix the 2FA to actually stick when selecting "don't require OTP in this browser"

160
user profile
Seller_2srXkS44rN39i
In reply to: Seller_3qllv6SY8mdjV’s post

a lot of times im on my tablet in the living room and thing "i should check if i have any pending orders, or should update the price on something or whatever". I enter my password and the OTP pops up and my phone in the back bedroom goes off. I think "well, its not that important, ill take care of it later" and close the tab. At least my laptop seems to stay logged in for several days

40
user profile
Josh_Amazon
In reply to: Seller_3qllv6SY8mdjV’s post

Hello @Seller_3qllv6SY8mdjV,

This is Josh from Amazon. Thank you for contacting our Forums!

I understand about the situation you are experiencing with constantly being asked for two step verification during the day. As an alternative that might help, you can use an authenticator app for Two-Step Verification.

Instead of receiving a code on your phone via text or voice call each time you sign in to your seller account, you can use an authenticator app to generate your authentication code. Authenticator apps do not require phone service or an Internet connection to work, but must be downloaded to whatever device or PC you choose.

To learn more about this and how to download it, please go to:

Use an authenticator app for Two-Step Verification

For more information you can go to: Two-Step Verification Troubleshooting FAQ

If you need more help you can always reach out to our Seller Support team.

Kind regards,

-Josh

123
user profile
Seller_TvaTXH61RRGLO
In reply to: Seller_3qllv6SY8mdjV’s post

Same problem here. We nee this problem fixed please.

60
user profile
Seller_rr45B3vDsauwa
In reply to: Seller_3qllv6SY8mdjV’s post

Yup, our entire store is having the same thing. I didn't eve nthink of doing a post, but good call. It's beyond annoying.

60
user profile
Seller_Dx2vEnxXlqEw0
In reply to: Seller_3qllv6SY8mdjV’s post

This has been a problem too where, while packing, the website just decides to ask for OTP again for no reason. It does it several times a day with no apparent solution but to input the OTP. It kills the workflow and it becomes more of an annoyance. This annoyance began maybe about a month ago and has been more constant as time goes by. I've cleared cookies, caches, switched computers, even browsers, and it still constantly logs me out and proceeds to ask for an OTP.

50
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user profile
Seller_3qllv6SY8mdjV

Constantly being asked for two step verification

I can barely get work done because every 10th time I open a new tab of Seller Central it is asking me to authenticate.

I spend a lot of time in Seller Central and I like to keep some tabs open as I work because I need to go back and forth. This doesnt need to be explained to anyone who works on a computer it is just basic.

I like the 2 factor authentication but I need it to stick for at least half a day, preferably for an entire session of a full day if I dont restart my computer.

Ive tried clearing all cookies on by browser and restarting. Still this issue persists.

I need some advice and quick. Not getting much work done.

1.1K views
16 replies
Account Health
Tags:Account users
340
Reply
user profile
Seller_3qllv6SY8mdjV

Constantly being asked for two step verification

I can barely get work done because every 10th time I open a new tab of Seller Central it is asking me to authenticate.

I spend a lot of time in Seller Central and I like to keep some tabs open as I work because I need to go back and forth. This doesnt need to be explained to anyone who works on a computer it is just basic.

I like the 2 factor authentication but I need it to stick for at least half a day, preferably for an entire session of a full day if I dont restart my computer.

Ive tried clearing all cookies on by browser and restarting. Still this issue persists.

I need some advice and quick. Not getting much work done.

Account Health
Tags:Account users
340
1.1K views
16 replies
Reply
user profile

Constantly being asked for two step verification

by Seller_3qllv6SY8mdjV

I can barely get work done because every 10th time I open a new tab of Seller Central it is asking me to authenticate.

I spend a lot of time in Seller Central and I like to keep some tabs open as I work because I need to go back and forth. This doesnt need to be explained to anyone who works on a computer it is just basic.

I like the 2 factor authentication but I need it to stick for at least half a day, preferably for an entire session of a full day if I dont restart my computer.

Ive tried clearing all cookies on by browser and restarting. Still this issue persists.

I need some advice and quick. Not getting much work done.

Account Health
Tags:Account users
340
1.1K views
16 replies
Reply
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user profile
Seller_z3XfkorVSmnEY
In reply to: Seller_3qllv6SY8mdjV’s post

Yup....noticing this the 2nd half of the week. Super annoying especially when I check the 'don't require OTP in this browser'.

270
user profile
Seller_MyXY4Myx9zVcR
In reply to: Seller_3qllv6SY8mdjV’s post

This 2 step verification is a PITA for many of us.

I have one cellphone, one tablet, and one laptop I use to access my Amazon account.

The financial institutions I use recognise my devices, but Amazon needs 2 factor ID every time I access my selling account, 99% of the time from my home wired or wireless internet access?

Makes no sense.

170
user profile
Emet_Amazon
In reply to: Seller_3qllv6SY8mdjV’s post

Hello @Seller_3qllv6SY8mdjV,

Thank you for posting your concerns with the two-step verification process.

user profile
Seller_3qllv6SY8mdjV

I spend a lot of time in Seller Central and I like to keep some tabs open as I work because I need to go back and forth. This doesnt need to be explained to anyone who works on a computer it is just basic.

I like the 2 factor authentication but I need it to stick for at least half a day, preferably for an entire session of a full day if I dont restart my computer.

View post

I appreciate this feedback surrounding the process. As I see you're posting in the account health category, I have reached out to our community managers to review your situation and follow up if they can offer additional guidance.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.

318
user profile
Seller_m1kvtRZcQzPyz
In reply to: Seller_3qllv6SY8mdjV’s post

Thanks for making this article. Having same annoying problem. Hopefully they fix the 2FA to actually stick when selecting "don't require OTP in this browser"

160
user profile
Seller_2srXkS44rN39i
In reply to: Seller_3qllv6SY8mdjV’s post

a lot of times im on my tablet in the living room and thing "i should check if i have any pending orders, or should update the price on something or whatever". I enter my password and the OTP pops up and my phone in the back bedroom goes off. I think "well, its not that important, ill take care of it later" and close the tab. At least my laptop seems to stay logged in for several days

40
user profile
Josh_Amazon
In reply to: Seller_3qllv6SY8mdjV’s post

Hello @Seller_3qllv6SY8mdjV,

This is Josh from Amazon. Thank you for contacting our Forums!

I understand about the situation you are experiencing with constantly being asked for two step verification during the day. As an alternative that might help, you can use an authenticator app for Two-Step Verification.

Instead of receiving a code on your phone via text or voice call each time you sign in to your seller account, you can use an authenticator app to generate your authentication code. Authenticator apps do not require phone service or an Internet connection to work, but must be downloaded to whatever device or PC you choose.

To learn more about this and how to download it, please go to:

Use an authenticator app for Two-Step Verification

For more information you can go to: Two-Step Verification Troubleshooting FAQ

If you need more help you can always reach out to our Seller Support team.

Kind regards,

-Josh

123
user profile
Seller_TvaTXH61RRGLO
In reply to: Seller_3qllv6SY8mdjV’s post

Same problem here. We nee this problem fixed please.

60
user profile
Seller_rr45B3vDsauwa
In reply to: Seller_3qllv6SY8mdjV’s post

Yup, our entire store is having the same thing. I didn't eve nthink of doing a post, but good call. It's beyond annoying.

60
user profile
Seller_Dx2vEnxXlqEw0
In reply to: Seller_3qllv6SY8mdjV’s post

This has been a problem too where, while packing, the website just decides to ask for OTP again for no reason. It does it several times a day with no apparent solution but to input the OTP. It kills the workflow and it becomes more of an annoyance. This annoyance began maybe about a month ago and has been more constant as time goes by. I've cleared cookies, caches, switched computers, even browsers, and it still constantly logs me out and proceeds to ask for an OTP.

50
Follow this discussion to be notified of new activity
user profile
Seller_z3XfkorVSmnEY
In reply to: Seller_3qllv6SY8mdjV’s post

Yup....noticing this the 2nd half of the week. Super annoying especially when I check the 'don't require OTP in this browser'.

270
user profile
Seller_z3XfkorVSmnEY
In reply to: Seller_3qllv6SY8mdjV’s post

Yup....noticing this the 2nd half of the week. Super annoying especially when I check the 'don't require OTP in this browser'.

270
Reply
user profile
Seller_MyXY4Myx9zVcR
In reply to: Seller_3qllv6SY8mdjV’s post

This 2 step verification is a PITA for many of us.

I have one cellphone, one tablet, and one laptop I use to access my Amazon account.

The financial institutions I use recognise my devices, but Amazon needs 2 factor ID every time I access my selling account, 99% of the time from my home wired or wireless internet access?

Makes no sense.

170
user profile
Seller_MyXY4Myx9zVcR
In reply to: Seller_3qllv6SY8mdjV’s post

This 2 step verification is a PITA for many of us.

I have one cellphone, one tablet, and one laptop I use to access my Amazon account.

The financial institutions I use recognise my devices, but Amazon needs 2 factor ID every time I access my selling account, 99% of the time from my home wired or wireless internet access?

Makes no sense.

170
Reply
user profile
Emet_Amazon
In reply to: Seller_3qllv6SY8mdjV’s post

Hello @Seller_3qllv6SY8mdjV,

Thank you for posting your concerns with the two-step verification process.

user profile
Seller_3qllv6SY8mdjV

I spend a lot of time in Seller Central and I like to keep some tabs open as I work because I need to go back and forth. This doesnt need to be explained to anyone who works on a computer it is just basic.

I like the 2 factor authentication but I need it to stick for at least half a day, preferably for an entire session of a full day if I dont restart my computer.

View post

I appreciate this feedback surrounding the process. As I see you're posting in the account health category, I have reached out to our community managers to review your situation and follow up if they can offer additional guidance.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.

318
user profile
Emet_Amazon
In reply to: Seller_3qllv6SY8mdjV’s post

Hello @Seller_3qllv6SY8mdjV,

Thank you for posting your concerns with the two-step verification process.

user profile
Seller_3qllv6SY8mdjV

I spend a lot of time in Seller Central and I like to keep some tabs open as I work because I need to go back and forth. This doesnt need to be explained to anyone who works on a computer it is just basic.

I like the 2 factor authentication but I need it to stick for at least half a day, preferably for an entire session of a full day if I dont restart my computer.

View post

I appreciate this feedback surrounding the process. As I see you're posting in the account health category, I have reached out to our community managers to review your situation and follow up if they can offer additional guidance.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.

318
Reply
user profile
Seller_m1kvtRZcQzPyz
In reply to: Seller_3qllv6SY8mdjV’s post

Thanks for making this article. Having same annoying problem. Hopefully they fix the 2FA to actually stick when selecting "don't require OTP in this browser"

160
user profile
Seller_m1kvtRZcQzPyz
In reply to: Seller_3qllv6SY8mdjV’s post

Thanks for making this article. Having same annoying problem. Hopefully they fix the 2FA to actually stick when selecting "don't require OTP in this browser"

160
Reply
user profile
Seller_2srXkS44rN39i
In reply to: Seller_3qllv6SY8mdjV’s post

a lot of times im on my tablet in the living room and thing "i should check if i have any pending orders, or should update the price on something or whatever". I enter my password and the OTP pops up and my phone in the back bedroom goes off. I think "well, its not that important, ill take care of it later" and close the tab. At least my laptop seems to stay logged in for several days

40
user profile
Seller_2srXkS44rN39i
In reply to: Seller_3qllv6SY8mdjV’s post

a lot of times im on my tablet in the living room and thing "i should check if i have any pending orders, or should update the price on something or whatever". I enter my password and the OTP pops up and my phone in the back bedroom goes off. I think "well, its not that important, ill take care of it later" and close the tab. At least my laptop seems to stay logged in for several days

40
Reply
user profile
Josh_Amazon
In reply to: Seller_3qllv6SY8mdjV’s post

Hello @Seller_3qllv6SY8mdjV,

This is Josh from Amazon. Thank you for contacting our Forums!

I understand about the situation you are experiencing with constantly being asked for two step verification during the day. As an alternative that might help, you can use an authenticator app for Two-Step Verification.

Instead of receiving a code on your phone via text or voice call each time you sign in to your seller account, you can use an authenticator app to generate your authentication code. Authenticator apps do not require phone service or an Internet connection to work, but must be downloaded to whatever device or PC you choose.

To learn more about this and how to download it, please go to:

Use an authenticator app for Two-Step Verification

For more information you can go to: Two-Step Verification Troubleshooting FAQ

If you need more help you can always reach out to our Seller Support team.

Kind regards,

-Josh

123
user profile
Josh_Amazon
In reply to: Seller_3qllv6SY8mdjV’s post

Hello @Seller_3qllv6SY8mdjV,

This is Josh from Amazon. Thank you for contacting our Forums!

I understand about the situation you are experiencing with constantly being asked for two step verification during the day. As an alternative that might help, you can use an authenticator app for Two-Step Verification.

Instead of receiving a code on your phone via text or voice call each time you sign in to your seller account, you can use an authenticator app to generate your authentication code. Authenticator apps do not require phone service or an Internet connection to work, but must be downloaded to whatever device or PC you choose.

To learn more about this and how to download it, please go to:

Use an authenticator app for Two-Step Verification

For more information you can go to: Two-Step Verification Troubleshooting FAQ

If you need more help you can always reach out to our Seller Support team.

Kind regards,

-Josh

123
Reply
user profile
Seller_TvaTXH61RRGLO
In reply to: Seller_3qllv6SY8mdjV’s post

Same problem here. We nee this problem fixed please.

60
user profile
Seller_TvaTXH61RRGLO
In reply to: Seller_3qllv6SY8mdjV’s post

Same problem here. We nee this problem fixed please.

60
Reply
user profile
Seller_rr45B3vDsauwa
In reply to: Seller_3qllv6SY8mdjV’s post

Yup, our entire store is having the same thing. I didn't eve nthink of doing a post, but good call. It's beyond annoying.

60
user profile
Seller_rr45B3vDsauwa
In reply to: Seller_3qllv6SY8mdjV’s post

Yup, our entire store is having the same thing. I didn't eve nthink of doing a post, but good call. It's beyond annoying.

60
Reply
user profile
Seller_Dx2vEnxXlqEw0
In reply to: Seller_3qllv6SY8mdjV’s post

This has been a problem too where, while packing, the website just decides to ask for OTP again for no reason. It does it several times a day with no apparent solution but to input the OTP. It kills the workflow and it becomes more of an annoyance. This annoyance began maybe about a month ago and has been more constant as time goes by. I've cleared cookies, caches, switched computers, even browsers, and it still constantly logs me out and proceeds to ask for an OTP.

50
user profile
Seller_Dx2vEnxXlqEw0
In reply to: Seller_3qllv6SY8mdjV’s post

This has been a problem too where, while packing, the website just decides to ask for OTP again for no reason. It does it several times a day with no apparent solution but to input the OTP. It kills the workflow and it becomes more of an annoyance. This annoyance began maybe about a month ago and has been more constant as time goes by. I've cleared cookies, caches, switched computers, even browsers, and it still constantly logs me out and proceeds to ask for an OTP.

50
Reply
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