one star review without any letters
Recently I occasionally received a one-star review without any words.
I don't even know which order it is or how I can find and refine it.
what else should i do to satisfy my customer under this condition? Thanks.
one star review without any letters
Recently I occasionally received a one-star review without any words.
I don't even know which order it is or how I can find and refine it.
what else should i do to satisfy my customer under this condition? Thanks.
0 replies
Danny_Amazon
Hello @Seller_SFiKO9whdUJTW- thanks for the post. I do apologize that this buyer left a one-star rating without indicating why.
You may wish to check if you received any negative seller feedback recently as a potential way of identifying what product or order might be in question here. You can reference this page describing how feedback and ratings work, but ratings themselves are not something that can be removed directly.