Error when I create a listing and upload more than one product image
I have an issue with product listing. When I publish a new product, I can only upload one main product image. If I upload more than one image, an error message will appear. The error message is as follows:
“An error occurred when we tried to process your request. We apologize for the inconvience.
Apart from the main image, the error message for 'The attributes are invalid.' remains the same as the number of uploaded product images.
Error when I create a listing and upload more than one product image
I have an issue with product listing. When I publish a new product, I can only upload one main product image. If I upload more than one image, an error message will appear. The error message is as follows:
“An error occurred when we tried to process your request. We apologize for the inconvience.
Apart from the main image, the error message for 'The attributes are invalid.' remains the same as the number of uploaded product images.
0 replies
Glenn_Amazon
Hi there @Seller_rV7qockTPs4qo,
I'm sorry you having these issues with your images. It may be a compatibility issue with your browser so I do recommend you make sure you are using Firefox or Chrome. If you are still seeing the error I recommend you take a screenshot and reach out to Seller Support and provide your case ID here. Thank you for your understanding.
-Glenn
