section 3 of Amazon’s Business Solutions Agreement.
I received a noticed from Amazon:
Your Amazon Seller account has been deactivated in accordance with section 3 of Amazon’s Business Solutions Agreement. Your listings have been removed, FBA Shipment creation ability is disabled and your funds will not be transferred to you in accordance with our Funds Withholding Policy :
How do I reactive my account?
To demonstrate the authenticity of your account and your inventory, submit the following documentation for the ASINs and brand listed below:
--Valid ID proof document that includes full name, date of birth, ID number, expiry date, signature of the bearer (if applicable) and country of issuance or country of citizenship.
--Bank statement or credit card statement including records related to purchase of ASIN under review.
--Order history, order confirmation email including records related to purchase of ASIN under review.
-- Tracking ID, proof of delivery, import and export documents commercial invoices, , export origin location (port city), import destination location, brand information, quantity, date, buyer information, import and export manifest (and information submitted to Customs and Border Patrol
Does anyone also experienced this? How did you resolve this?
section 3 of Amazon’s Business Solutions Agreement.
I received a noticed from Amazon:
Your Amazon Seller account has been deactivated in accordance with section 3 of Amazon’s Business Solutions Agreement. Your listings have been removed, FBA Shipment creation ability is disabled and your funds will not be transferred to you in accordance with our Funds Withholding Policy :
How do I reactive my account?
To demonstrate the authenticity of your account and your inventory, submit the following documentation for the ASINs and brand listed below:
--Valid ID proof document that includes full name, date of birth, ID number, expiry date, signature of the bearer (if applicable) and country of issuance or country of citizenship.
--Bank statement or credit card statement including records related to purchase of ASIN under review.
--Order history, order confirmation email including records related to purchase of ASIN under review.
-- Tracking ID, proof of delivery, import and export documents commercial invoices, , export origin location (port city), import destination location, brand information, quantity, date, buyer information, import and export manifest (and information submitted to Customs and Border Patrol
Does anyone also experienced this? How did you resolve this?
0 replies
Seller_rI7BZIczK8iAC
By providing exactly what they ask for. Read the list carefully and prepare these documents.
Amazon just want the proof that you legally bought these units from an authorized distributor.
We have seen this many times in the forum, you are not the only or first one.
Atlas_Amazon
Hello @Seller_vCrMwDRm0Elfm
Thank you for the information concerning your account issues. I understand that our team is looking to verify some information relating to the authenticity of your product. I understand you provided an invoice from an authorized distributor, but as mentioned by @Seller_rI7BZIczK8iAC, there is additional documentation that will be required for the review.
--Valid ID proof document that includes full name, date of birth, ID number, expiry date, signature of the bearer (if applicable) and country of issuance or country of citizenship.
--Bank statement or credit card statement including records related to purchase of ASIN under review.
--Order history, order confirmation email including records related to purchase of ASIN under review.
-- Tracking ID, proof of delivery, import and export documents commercial invoices, , export origin location (port city), import destination location, brand information, quantity, date, buyer information, import and export manifest (and information submitted to Customs and Border Patrol
Do you have the other documentation that our team is requesting? If so, have you attempted to submit that alongside the invoice that you have? Furthermore, have you verified that your invoice meets the requirements set forth in our responsible sourcing policy?
Does the agreement you have with the authorized distributor extend to you for the reselling of the product? If not, do you have any kind of agreement with the brand regarding the authorization to resell their product on the platform?
If you have any additional details that you can provide regarding your situation, continue to refer here for support.
Best,
Atlas
