Recently, I have begun the process of brand registry. I have applied three times (1 example Case ID 17704735041) and been rejected, and currently I am on my fourth time current application is pending. Each time I get the same issue - "The documents provided are not acceptable for Brand Registry. The images should not be computer-generated and must be of the physical product that you intend to sell on Amazon. We ask that you submit at least one image of your product or product packaging as part of the application".

This makes no sense as each time I've used different images (ones with hands and without hands, different backgrounds, various angles to showcase the logo), all capturing the entire product taken from my mobile phone. I have never added any sort of filter or altered the look of the images in anyway, so what am I doing wrong They are all in the recommended file size and format, and I have double-checked the guidelines given to me

I understand that I need to reapply for brand approval, but I need guidance on what changes I should make when uploading product images to ensure approval.