My Account is deactivated
Hi,
My account was deactivated due to an alleged intellectual property violation, and I was not given any prior notice before the deactivation. There was one ASIN from Amazon's perspective that supposedly violated their policy, but I do not recall intentionally violating any Amazon policies. If I made a mistake, it was unintentional.
Despite submitting over 20 reviews, my account remains deactivated. I am very disappointed with Amazon's policy in this case. If I am unaware of a violation, I believe I should be given an opportunity to correct it rather than facing immediate deactivation.
I feel this approach is quite harsh and unfair. I would appreciate any guidance or assistance in resolving this issue.
My Account is deactivated
Hi,
My account was deactivated due to an alleged intellectual property violation, and I was not given any prior notice before the deactivation. There was one ASIN from Amazon's perspective that supposedly violated their policy, but I do not recall intentionally violating any Amazon policies. If I made a mistake, it was unintentional.
Despite submitting over 20 reviews, my account remains deactivated. I am very disappointed with Amazon's policy in this case. If I am unaware of a violation, I believe I should be given an opportunity to correct it rather than facing immediate deactivation.
I feel this approach is quite harsh and unfair. I would appreciate any guidance or assistance in resolving this issue.
0 replies
Abella_AMZ
Hello @Seller_esvEvTvinZjsL,
My name is Abella. I comprehend that your query pertains to the "Account re-activation" which was deactivated due to Infringement.
Amazon is dedicated to providing customers with the widest selection of goods on Earth and creating an amazing customer experience. Amazon does not allow listings that violate the intellectual property rights of brands or other rights owners.
However, for better understanding of the issue, I would request you to share the first performance notification that you received from the team at the time of account deactivation.
Once I have this information, I'll be better equipped to guide you through potential solutions or next steps.
If you need any further assistance, you can post here so that we or any of the sellers on forum can help you.
Regards,
Abella.
