Seller_k3GOTMPRDV3op
Product Authenticity Complaints - Big Delays!
We're having major issues with the time it's taking to get responses on your Account Health Team. Support said 72 hours max, but we've got Product Authenticity complaints cases waiting for a week!
This is messing up our sales big time. Can we please get some updates ASAP?
Tags:Product authenticity
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Seller_k3GOTMPRDV3op
Product Authenticity Complaints - Big Delays!
We're having major issues with the time it's taking to get responses on your Account Health Team. Support said 72 hours max, but we've got Product Authenticity complaints cases waiting for a week!
This is messing up our sales big time. Can we please get some updates ASAP?
2 replies
Seller_zDUw7ekrB6OEy
This is a forum for sellers, Amazon will not see this. You can try tagging the forum Amazon Mods,
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Julia_Amzn
Hello @Seller_k3GOTMPRDV3op, is there any update on your case?
Best, Julia.
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