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Seller_k3GOTMPRDV3op

Product Authenticity Complaints - Big Delays!

We're having major issues with the time it's taking to get responses on your Account Health Team. Support said 72 hours max, but we've got Product Authenticity complaints cases waiting for a week!

This is messing up our sales big time. Can we please get some updates ASAP?

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Tags:Product authenticity
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Seller_k3GOTMPRDV3op

Product Authenticity Complaints - Big Delays!

We're having major issues with the time it's taking to get responses on your Account Health Team. Support said 72 hours max, but we've got Product Authenticity complaints cases waiting for a week!

This is messing up our sales big time. Can we please get some updates ASAP?

Tags:Product authenticity
00
20 views
2 replies
Reply
0 replies
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Seller_zDUw7ekrB6OEy

This is a forum for sellers, Amazon will not see this. You can try tagging the forum Amazon Mods,

00
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Julia_Amzn

Hello @Seller_k3GOTMPRDV3op, is there any update on your case?

Best, Julia.

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Seller_k3GOTMPRDV3op

Product Authenticity Complaints - Big Delays!

We're having major issues with the time it's taking to get responses on your Account Health Team. Support said 72 hours max, but we've got Product Authenticity complaints cases waiting for a week!

This is messing up our sales big time. Can we please get some updates ASAP?

20 views
2 replies
Tags:Product authenticity
00
Reply
user profile
Seller_k3GOTMPRDV3op

Product Authenticity Complaints - Big Delays!

We're having major issues with the time it's taking to get responses on your Account Health Team. Support said 72 hours max, but we've got Product Authenticity complaints cases waiting for a week!

This is messing up our sales big time. Can we please get some updates ASAP?

Tags:Product authenticity
00
20 views
2 replies
Reply
user profile

Product Authenticity Complaints - Big Delays!

by Seller_k3GOTMPRDV3op

We're having major issues with the time it's taking to get responses on your Account Health Team. Support said 72 hours max, but we've got Product Authenticity complaints cases waiting for a week!

This is messing up our sales big time. Can we please get some updates ASAP?

Tags:Product authenticity
00
20 views
2 replies
Reply
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Seller_zDUw7ekrB6OEy

This is a forum for sellers, Amazon will not see this. You can try tagging the forum Amazon Mods,

00
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Julia_Amzn

Hello @Seller_k3GOTMPRDV3op, is there any update on your case?

Best, Julia.

00
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user profile
Seller_zDUw7ekrB6OEy

This is a forum for sellers, Amazon will not see this. You can try tagging the forum Amazon Mods,

00
user profile
Seller_zDUw7ekrB6OEy

This is a forum for sellers, Amazon will not see this. You can try tagging the forum Amazon Mods,

00
Reply
user profile
Julia_Amzn

Hello @Seller_k3GOTMPRDV3op, is there any update on your case?

Best, Julia.

00
user profile
Julia_Amzn

Hello @Seller_k3GOTMPRDV3op, is there any update on your case?

Best, Julia.

00
Reply
Follow this discussion to be notified of new activity