Your account is not eligible for expansion at this time. Please contact Seller Support for details.
Hi Folks
Has anyone ever seen this? I have two Amazon accounts - completely different company names - the one I'm trying to expand is over 12 months old with 100% reputation. I am listed at UK and Netherlands marketplaces but, if I try to add other EU stores I get the error above.
I have approached support (weeks ago) and still waiting for someone to sort it. Just get told "we are working on it and someone will get back to you". In the meantime I am potentially losing sales in those additional marketplaces.
Can anyone shed light on this?
Many thanks
Your account is not eligible for expansion at this time. Please contact Seller Support for details.
Hi Folks
Has anyone ever seen this? I have two Amazon accounts - completely different company names - the one I'm trying to expand is over 12 months old with 100% reputation. I am listed at UK and Netherlands marketplaces but, if I try to add other EU stores I get the error above.
I have approached support (weeks ago) and still waiting for someone to sort it. Just get told "we are working on it and someone will get back to you". In the meantime I am potentially losing sales in those additional marketplaces.
Can anyone shed light on this?
Many thanks
0 replies
Seller_ZVAz3d5lZuGid
Contact SS again, using same case. Ask for it to be passed on to someone who can action it ASAP.
Sakura_Amazon_
Hello @Seller_r8nezejGyLxzk,
This is Sakura from Amazon. Welcome to the Seller Forums.
Could you share the case ID where you asked Seller Support to resolve this error ?
Did you get any updates ?
Regards,
Sakura
