Dear Jeff,

I am reaching out regarding an urgent matter concerning our Amazon Seller account. On 1 May 2025, Amazon requested specific documentation for account verification, which we immediately provided. Since that date, our submission has been under evaluation, with no further updates from the Account Health Support team. We created a case on 9 May But that case is still on transfered.This ongoing delay is severely impacting our business, resulting in significant sales losses and disrupting our operations.

We respectfully request that you expedite this process to restore our account as quickly as possible. This delay has gone beyond acceptable limits, and we are facing considerable consequences as a result.

Thank you for your attention to this matter, and we look forward to your support in resolving it swiftly.

Best regards,

Added those details in this

Our account is deactivated due to Identity Verification

@JiAlex_Amazon @Danny_Amazon