my Amazon account is deactivated for a month now
my Amazon account had been deactivated for over a month now. They are saying for Product Policy Compliance Violation 2. I submitted everything they want several times and still get denied. My business is losing lots of money from it being the holiday season . Does anyone else have this problem or had this problem that can let me know when I can be active again?
my Amazon account is deactivated for a month now
my Amazon account had been deactivated for over a month now. They are saying for Product Policy Compliance Violation 2. I submitted everything they want several times and still get denied. My business is losing lots of money from it being the holiday season . Does anyone else have this problem or had this problem that can let me know when I can be active again?
0 replies
Seller_LImVvUWeyiCfQ
No one can help with such a vague post and no details. Post the Performance Notification Amazon sent.
What have you submitted?
You can be active again once you provide what Amazon requested and it's to their satisfaction.
Seller_LImVvUWeyiCfQ
If you were doing that, your account would be active.
I doubt Amazon asked for a bank statement for a Policy Compliance Violation. And receipts are what you get after you've made a retail purchase.
You didn't post the deactivation notice so apparently you're not looking for actual help.
Emet_Amazon
Hello @Seller_lOZU4wafrMqIV,
Thank you for posting your concerns with your account deactivation.
As requested by @Seller_LImVvUWeyiCfQ, please post your original deactivation notice in its entirety. Product policy compliance and include a vast number of situations that can result in the accounts deactivation, thus we will need more information on what exactly took place and what was requested of you to resolve the situation.
Once we have a bit more detail surrounding your situation, myself and the community can offer additional guidance and support moving forward.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
