Amazon receive my units as the same product but a different listing
Hi
I send 100 units of an eyeliner , as usual and many times before, but this time Amazon decide to label them(I pay for labeling) as a different ASIN which corresponds to the same EAN and product but It's a dead listing.
How can I get them to label the product with the right label and assign the right listing to the product?
Amazon receive my units as the same product but a different listing
Hi
I send 100 units of an eyeliner , as usual and many times before, but this time Amazon decide to label them(I pay for labeling) as a different ASIN which corresponds to the same EAN and product but It's a dead listing.
How can I get them to label the product with the right label and assign the right listing to the product?
0 replies
Seller_QuM1AZgzfU9x4
There should only be one listing for a product. It's not clear whether both listings are using the same EAN, but if so you need to determine which is the correct listing and use that one - dead or not.
If only one has the correct EAN then it seems Amazon have correctly linked it to the right ASIN.