Regarding the review of the Consumer Law, tax review has been consistently refused
All other verifications of the Consumer Act have been passed, but the final tax review and submission have been rejected multiple times,
Email reply: "The documents you provided for tax verification are not acceptable for the following reasons:
The name you entered on the seller platform when registering your account does not match the name in the tax documents. Please update the name on the seller platform as soon as possible at your convenience to match the name in the document you provided for tax verification
But the information on the business license and the tax information in the backend are consistent, and we have contacted the store specialist multiple times to reply that there is no problem with the information. We have forwarded it to the relevant team for review, but it has not been approved. I don't know the specific reason for it.
Regarding the review of the Consumer Law, tax review has been consistently refused
All other verifications of the Consumer Act have been passed, but the final tax review and submission have been rejected multiple times,
Email reply: "The documents you provided for tax verification are not acceptable for the following reasons:
The name you entered on the seller platform when registering your account does not match the name in the tax documents. Please update the name on the seller platform as soon as possible at your convenience to match the name in the document you provided for tax verification
But the information on the business license and the tax information in the backend are consistent, and we have contacted the store specialist multiple times to reply that there is no problem with the information. We have forwarded it to the relevant team for review, but it has not been approved. I don't know the specific reason for it.
0 replies
CR_Amazon
@Seller_RvTWcf2Y9WYhr
Hi there, my name is CR and wanted to hop in here to see if I may be of further assistance here. It sounds like you are working your way through the INFORM Consumers Act verifications, is that correct?
Would you mind sharing the most recent case #(s) that you have opened with Seller Support on this? I'd be happy to review your issue there further and review any correspondence provided to this point.
I'll hang tight here for your reply.
CR_Amazon
