Authenticity complaint still in progress
Hi,
I received a product authenticity complaint a few months ago, and have had appeals rejected due to insufficient documentation. Since then, I have been provided additional documentation from my supplier, which was supplied to Amazon on 30 May 2025. I have not heard back since, and would be grateful for an update regarding this submission. Additionally, if there are any further questions, please let me know.
Regards,
minskin
Authenticity complaint still in progress
Hi,
I received a product authenticity complaint a few months ago, and have had appeals rejected due to insufficient documentation. Since then, I have been provided additional documentation from my supplier, which was supplied to Amazon on 30 May 2025. I have not heard back since, and would be grateful for an update regarding this submission. Additionally, if there are any further questions, please let me know.
Regards,
minskin
1 reply
Seller_ZVAz3d5lZuGid
No-one here can give you any update - we are all just other sellers, not Amazon itself.