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Seller_4O3TRreYfl6Q1

Waiting 6 weeks for a compliance review

I have had my two main products removed waiting for a review of compliance documents. I have called probably 7 times over the past three weeks, and I have open several cases. Each time I hear "I marked it as urgent, the team will review it in 2-3 days." I wait several days, then I never hear anything again. Something is broken in the system. What can I do? How do I escalate it to someone who can actually help me?

I have seen this asked before and someone from Amazon asks for a case number. Mine are:

15086482541

15086525811

15229954981

15250290591

15249113891

15249562441

15268809711

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1 reply
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user profile
Seller_4O3TRreYfl6Q1

Waiting 6 weeks for a compliance review

I have had my two main products removed waiting for a review of compliance documents. I have called probably 7 times over the past three weeks, and I have open several cases. Each time I hear "I marked it as urgent, the team will review it in 2-3 days." I wait several days, then I never hear anything again. Something is broken in the system. What can I do? How do I escalate it to someone who can actually help me?

I have seen this asked before and someone from Amazon asks for a case number. Mine are:

15086482541

15086525811

15229954981

15250290591

15249113891

15249562441

15268809711

Tags:Suspended
00
16 views
1 reply
Reply
1 reply
user profile
Emet_Amazon

Hello @Seller_4O3TRreYfl6Q1,

Thank you for posting your concerns regarding pending reviews dating back to the beginning of April.

user profile
Seller_4O3TRreYfl6Q1

I have had my two main products removed waiting for a review of compliance documents. I have called probably 7 times over the past three weeks, and I have open several cases. Each time I hear "I marked it as urgent, the team will review it in 2-3 days." I wait several days, then I never hear anything again. Something is broken in the system. What can I do? How do I escalate it to someone who can actually help me?

I have seen this asked before and someone from Amazon asks for a case number. Mine are:

15086482541

15086525811

15229954981

15250290591

15249113891

15249562441

15268809711

View post

I have looked over your cases and information, I do see that this was previously raised to the appropriate teams for review. Additionally, I do see on case: 15250290591, there was a very recent update this afternoon regarding the resolution of the concern. Due to my limited visibility into your account, I would ask that you confirm the resolution of the situation and that your listing is active.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.

00
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Seller_4O3TRreYfl6Q1

Waiting 6 weeks for a compliance review

I have had my two main products removed waiting for a review of compliance documents. I have called probably 7 times over the past three weeks, and I have open several cases. Each time I hear "I marked it as urgent, the team will review it in 2-3 days." I wait several days, then I never hear anything again. Something is broken in the system. What can I do? How do I escalate it to someone who can actually help me?

I have seen this asked before and someone from Amazon asks for a case number. Mine are:

15086482541

15086525811

15229954981

15250290591

15249113891

15249562441

15268809711

16 views
1 reply
Tags:Suspended
00
Reply
user profile
Seller_4O3TRreYfl6Q1

Waiting 6 weeks for a compliance review

I have had my two main products removed waiting for a review of compliance documents. I have called probably 7 times over the past three weeks, and I have open several cases. Each time I hear "I marked it as urgent, the team will review it in 2-3 days." I wait several days, then I never hear anything again. Something is broken in the system. What can I do? How do I escalate it to someone who can actually help me?

I have seen this asked before and someone from Amazon asks for a case number. Mine are:

15086482541

15086525811

15229954981

15250290591

15249113891

15249562441

15268809711

Tags:Suspended
00
16 views
1 reply
Reply
user profile

Waiting 6 weeks for a compliance review

by Seller_4O3TRreYfl6Q1

I have had my two main products removed waiting for a review of compliance documents. I have called probably 7 times over the past three weeks, and I have open several cases. Each time I hear "I marked it as urgent, the team will review it in 2-3 days." I wait several days, then I never hear anything again. Something is broken in the system. What can I do? How do I escalate it to someone who can actually help me?

I have seen this asked before and someone from Amazon asks for a case number. Mine are:

15086482541

15086525811

15229954981

15250290591

15249113891

15249562441

15268809711

Tags:Suspended
00
16 views
1 reply
Reply
1 reply
1 reply
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Emet_Amazon

Hello @Seller_4O3TRreYfl6Q1,

Thank you for posting your concerns regarding pending reviews dating back to the beginning of April.

user profile
Seller_4O3TRreYfl6Q1

I have had my two main products removed waiting for a review of compliance documents. I have called probably 7 times over the past three weeks, and I have open several cases. Each time I hear "I marked it as urgent, the team will review it in 2-3 days." I wait several days, then I never hear anything again. Something is broken in the system. What can I do? How do I escalate it to someone who can actually help me?

I have seen this asked before and someone from Amazon asks for a case number. Mine are:

15086482541

15086525811

15229954981

15250290591

15249113891

15249562441

15268809711

View post

I have looked over your cases and information, I do see that this was previously raised to the appropriate teams for review. Additionally, I do see on case: 15250290591, there was a very recent update this afternoon regarding the resolution of the concern. Due to my limited visibility into your account, I would ask that you confirm the resolution of the situation and that your listing is active.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.

00
Follow this discussion to be notified of new activity
user profile
Emet_Amazon

Hello @Seller_4O3TRreYfl6Q1,

Thank you for posting your concerns regarding pending reviews dating back to the beginning of April.

user profile
Seller_4O3TRreYfl6Q1

I have had my two main products removed waiting for a review of compliance documents. I have called probably 7 times over the past three weeks, and I have open several cases. Each time I hear "I marked it as urgent, the team will review it in 2-3 days." I wait several days, then I never hear anything again. Something is broken in the system. What can I do? How do I escalate it to someone who can actually help me?

I have seen this asked before and someone from Amazon asks for a case number. Mine are:

15086482541

15086525811

15229954981

15250290591

15249113891

15249562441

15268809711

View post

I have looked over your cases and information, I do see that this was previously raised to the appropriate teams for review. Additionally, I do see on case: 15250290591, there was a very recent update this afternoon regarding the resolution of the concern. Due to my limited visibility into your account, I would ask that you confirm the resolution of the situation and that your listing is active.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.

00
user profile
Emet_Amazon

Hello @Seller_4O3TRreYfl6Q1,

Thank you for posting your concerns regarding pending reviews dating back to the beginning of April.

user profile
Seller_4O3TRreYfl6Q1

I have had my two main products removed waiting for a review of compliance documents. I have called probably 7 times over the past three weeks, and I have open several cases. Each time I hear "I marked it as urgent, the team will review it in 2-3 days." I wait several days, then I never hear anything again. Something is broken in the system. What can I do? How do I escalate it to someone who can actually help me?

I have seen this asked before and someone from Amazon asks for a case number. Mine are:

15086482541

15086525811

15229954981

15250290591

15249113891

15249562441

15268809711

View post

I have looked over your cases and information, I do see that this was previously raised to the appropriate teams for review. Additionally, I do see on case: 15250290591, there was a very recent update this afternoon regarding the resolution of the concern. Due to my limited visibility into your account, I would ask that you confirm the resolution of the situation and that your listing is active.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.

00
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