Need help with listing
Hi there,
I have a supplement product that I listed but receiving the below message -
We are not accepting applications to sell:
Other Health & Personal Care category in Used, Refurbished, Collectible condition(s)
Other Human Ingestible products in New, Used, Refurbished, Collectible condition(s)
I am brand registered, have a trademark and sell elsewhere also. Is there someone at Amazon who can look into this for me? Have also opened a request but don't have much hope with Amazons customer service team.
View case ID 10992544852
Thanks.
Need help with listing
Hi there,
I have a supplement product that I listed but receiving the below message -
We are not accepting applications to sell:
Other Health & Personal Care category in Used, Refurbished, Collectible condition(s)
Other Human Ingestible products in New, Used, Refurbished, Collectible condition(s)
I am brand registered, have a trademark and sell elsewhere also. Is there someone at Amazon who can look into this for me? Have also opened a request but don't have much hope with Amazons customer service team.
View case ID 10992544852
Thanks.
0 replies
Seller_ZVAz3d5lZuGid
Not sure about the reason they have given 'Used, refurbished, Collectable condition' ?? - surely these are NEW products ? - maybe they have restricted new sellers for now as so many selling in those categories ?
You need to tag in some forum mods for them to see your post and case ID for them to look into it.
Seller_qSOFDEyQ0WGhl
@Julia_Amzn are you able to help with this one please?
Sarah_Amzn
Hello @Seller_qSOFDEyQ0WGhl,
This is Sarah with Amazon.
The Brand Registry team is currently collaborating with the partner team to resolve your case. They will update you directly on any progress through case ID 10992544852. Please don't hesitate to contact me if you need further support after their response.
Best regards,
Sarah.
