All ASINs in the store are lost the shopping cart！
On July 21, most of the products in the store lost their shopping carts. Our current ODR is 0.76%, but it has not exceeded the 1% stipulated by Amazon. We have opened case id 15663542191 for this issue, but the team has not given a valid solution! Please help us check and see if we can get a featured offer and recover all buy box.
@Troy_Amazon
@Blake_Amazon
@Michelle_Amazon
@Tatiana_Amazon
@Jaijai_AMZ_136
@Quincy_Amazon
@Sandy_Amazon
@Danny_Amazon
@Rose_Amazon
@Glenn_Amazon
All ASINs in the store are lost the shopping cart！
On July 21, most of the products in the store lost their shopping carts. Our current ODR is 0.76%, but it has not exceeded the 1% stipulated by Amazon. We have opened case id 15663542191 for this issue, but the team has not given a valid solution! Please help us check and see if we can get a featured offer and recover all buy box.
@Troy_Amazon
@Blake_Amazon
@Michelle_Amazon
@Tatiana_Amazon
@Jaijai_AMZ_136
@Quincy_Amazon
@Sandy_Amazon
@Danny_Amazon
@Rose_Amazon
@Glenn_Amazon
0 replies
Glenn_Amazon
Hi there @Seller_yednoiTekm3IU,
Thank you for reaching out with your concern with your offers. I've reviewed your account and at this time your offers have lost Featured Offer Eligibility. Amazon removes eligibility based on account performance and other risk factors. Please note however I have initiated an internal review of your Featured Offer Eligibility. I won't be able to provide details on the results but I will let you know when the review is complete. Thank you for your understanding.
-Glenn
