seller identity pending
Dear Amazon Support Team,
I received an email from your team on 12th September requesting additional information for verification. I promptly submitted the required documents, including my business information and passport. However, it has been 19 days since then, and I have yet to receive any update on my verification status.
Despite multiple attempts to contact the support team and verification team via email, I have not received any response. My account is still pending verification, and I am concerned about the delay.
I kindly request you to look into this matter urgently and provide an estimated timeline for resolving this issue. I appreciate your prompt attention to this matter, and I look forward to hearing from you soon.
0 replies
Seller_RlZVPg3d6ZUGP
This isnt the support team, its just other sellers... you may be able to tag a moderator in who may help...
@Julia_Amazon
Seller_ZVAz3d5lZuGid
As above, this is NOT support, and none of us can do anything about your verification, which I believe at the moment can take days, even weeks, as so many new sellers signing up. As long as you provide all the info they have asked for you will just need to be patient, and a word of advice. If you are planning on using FBA, then do not order or send your stock until your account is fully verified, or you will be paying storage fees from the start.
Spencer_Amazon
Hello @Seller_3BJGkRfEVUD1S,
I contacted our partner team and was told your account is active. Can you please confirm?
Regards, Spencer
