Account is not reinstated and I have submitted everything I could, but amazon keeps rejecting.
The seller account is deactivated due to link account suspension, i have made above 10 appeals but amazon team has not helped i have done everything as advised by Amazon but as a seller i feel helpless now and very disappointed even though i have submitted a notarized agreement provided by a lawyer, and have mentioned amazon that i do not have any link with the other account.
so disappointed and upset as i prepared for so much for this season of quarter 4, and everything has got wasted, the inventory is stranded and the inventory i made for launch is on hold as i cant sell because amazon is not reinstating my account, i feel so upset and disappointed, had made so many calls, appeals and cases nothing has helped me.
my account deactivated on 19th september and its december now. please amazon team reinstate my account i have submitted everything I could, my account details are completely different from another account which amazon says that got linked.
0 replies
Atlas_Amazon
Hello @Seller_kPHGfzeqdI9me
Thank you for the information provided regarding the recent impact to your account. I understand that our team has concerns with an association that exists between your account and another. I know this can be frustrating as you have attempted to appeal, but have still been unable to move forward.
You mention having provided an notarized agreement that a connection does not exist, but if the information provided does not align with their investigation, they cannot accept the submission. When you received the initial notification, did you recognize the name of the other store?
Do you share any access for your account or have you ever accessed another seller's account? Do you utilize any kind of third parties or other type employees that may have shared details with you?
It is important to explore all avenues and identify where the association occurred as our team will be looking to understand the situation. Once you have identified where the issue occurred, then you can provide supporting documents and details to appeal the restrictions.
We encourage you to review and refer back to this thread with more details regarding what you have been able to identify up to this point so we may gain a better understanding your situation.
Best,
Atlas
