Held funds for 4 years now
I sold during pandemic 2020
Account for suspended, which i am fine with
what i am not fine with is the 4 year wait to to be paid, i get the run around anytime i ask for help
I took to financial ombudsman in UK and they said i failed KYC , i supply all my info and it just fails over and over
little to no help on x/twitter
i don't want the account reactivated i simply wish to be paid and close
Can anyone help?
Held funds for 4 years now
I sold during pandemic 2020
Account for suspended, which i am fine with
what i am not fine with is the 4 year wait to to be paid, i get the run around anytime i ask for help
I took to financial ombudsman in UK and they said i failed KYC , i supply all my info and it just fails over and over
little to no help on x/twitter
i don't want the account reactivated i simply wish to be paid and close
Can anyone help?
0 replies
Seller_k2X0L9mVRT0pW
Anazon won’t pay out to a deactivated account I’m afraid. What part of your info didn’t pass.?
You need to get through verification, get paid and then close the account if you wish.
Seller_ZVAz3d5lZuGid
I thought you said you'd already been to the Ombudsman ? You will need to get your account verified to be able to get your payment. Opening another sole-trader account will not work as they will link the info.
Alejandra_Amazon
Hello @Seller_zqjdmTDT4maN2,
Based on my observations from your post, I want to provide you with more information regarding your issue.
Unfortunately, failing KYC may lead to funds being blocked until the issue is resolved.
I would kindly recommend you to review your latest performance notifications as, in case you appealed for your funds, our disbursements team will always notify you with the resolution.
As @Seller_k2X0L9mVRT0pWmentioned previously, you would need to successfully get through the verification process first.
Unfortunately it is not possible to close your account without reactivating it first.
If you have more doubts regarding how to reactivate your account, I would strongly recommend to contact with our Account Health Support team.
Thank you for your post. I hope my response is beneficial for you.
