inauthenticity Account suspension
Hello!
My account has been deactivated in accordance with section 3 inauthenticity, I have purchased products from Baltic Networks wich is authentic distributor of Mikrotik products, the only problem is that my uncle purchased the products for my account, and the invoice is on his name, I applied for funds disbursment but Amazon made it fraudlant.
can someone guide me what to do in such condition
0 replies
Seller_4zBzdtgCyS9EI
That's a retailer, not a brand approved distributor. They also didn't and couldn't give you permission to list this product on Amazon. So your receipt wouldn't be accepted anyway, no matter who's name is on it.
Atlas_Amazon
Hello @Seller_EwlGsDqGtS2td
Thank you for the information provided regarding the issues currently impacting your account. I understand that our team has concerns regarding the authenticity of your products. Authenticity can refer to the condition and original sourcing, as well as the authorization for the product to be sold on the platform.
I understand you have provided documents from a distributor of the brand, but did you also have an agreement that allows you to sell the product on this platform? The documentation should match what you have in your seller central account.
You mention your uncle having purchased the product, is he affiliated or attached to the account at all? If our team attempts to verify your provided information, and they are unable to do so due to the discrepancies, then they may reject the overall submission.
Without valid information being provided, we cannot guarantee a resolution will be available for this situation. We would encourage you to provide whatever documents that you have for review. If you have any other questions or concerns you would like support on, we would encourage you to refer to this thread.
Best,
Atlas
