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Seller_FwDi7ESyrH7sh

EXPRESS DELIVERY ADDED BY AMAZON

Have Amazon got a team of people thinking up continuous ways to put off independent sellers? First it was Account verification process renewal, then VTR then very recently UK based trading verification and 2 days after sorting that mess out now I`ve just gone to list some items and there is an automatic 24 delivery postage option which I cant remove!! When did they tell us about this and how can we possibly comply if we are selling on a part time basis from home? Any ideas on how I can remove this postage option? (In my Shipping options settings Express is still showing as `No`)

535 views
112 replies
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Tags:Add a product
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user profile
Seller_FwDi7ESyrH7sh

EXPRESS DELIVERY ADDED BY AMAZON

Have Amazon got a team of people thinking up continuous ways to put off independent sellers? First it was Account verification process renewal, then VTR then very recently UK based trading verification and 2 days after sorting that mess out now I`ve just gone to list some items and there is an automatic 24 delivery postage option which I cant remove!! When did they tell us about this and how can we possibly comply if we are selling on a part time basis from home? Any ideas on how I can remove this postage option? (In my Shipping options settings Express is still showing as `No`)

Create and Manage Listings
Tags:Add a product
30
535 views
112 replies
Reply
112 replies
user profile
Seller_ZJhFeE3tNKzfh
In reply to: Seller_FwDi7ESyrH7sh’s post

quite a few threads to this effect now. Assume it is a glitch but Amazon haven’t announced anything (which shouldn’t come as a shock frankly) no doubt the issue will be fixed and disappear as abruptly as it appeared.

20
user profile
Sakura_Amazon_
In reply to: Seller_FwDi7ESyrH7sh’s post

Hello Sellers,

I found and reviewed the threads regarding this topic, as well as the screenshots provided by other sellers.

Here I am tagging the Sellers that wrote on the Forums regarding default express delivery option:

@Seller_nT7psArrIHc2I , @Seller_6awJL0SOReDyy, @Seller_FwDi7ESyrH7sh , @Seller_oZjFTHXLT4XwO

If there are other Sellers who experience the same, please comment on this thread with the below information.  

I would need some more details to investigate it.

  • Did you open a case with the Seller Support?

-If yes, please share the case ID in this thread.

-If not, please open the case, as it will be needed for the further check.

  • Please check your Default Shipping option to see if Express Delivery is set to: No
  • Any screenshots of your listing shipping settings or default shipping settings would be useful (remember to remove any personal data).

I am looking forward to your reply.

Regards,

Sakura

11
user profile
Sakura_Amazon_
In reply to: Seller_FwDi7ESyrH7sh’s post

Hello Sellers,

Thank you all for your comments. We are in contact with the Partner Team and investigating the issue. We will let you know if we get any updates.

Regards,

Sakura

10
user profile
Sakura_Amazon_
In reply to: Seller_6awJL0SOReDyy’s post

Hello Alan @Seller_6awJL0SOReDyy

Thank you for checking. We are still working with the Partner Team regarding this. I will keep you updated.

Regards,

Sakura

00
user profile
Seller_FwDi7ESyrH7sh
In reply to: Sakura_Amazon_’s post

Hi again Sakura, still no progress and whats so annoying is Ive just received the same rubbish standard email from Akash M at seller support which doesnt answer the question asked and presumably has now closed the second case (9514397692) THIS IS JUST SUCH RUBBISH SUPPORT AND SO INFURIATING THAT ITS SUCH A HASSLE TO RAISE A PROBLEM AND ACTUALLY GET AMAZON TO SOLVE IT - WE SHOULDNT HAVE TO KEEP BATTLING TO GET THINGS SORTED !!! I DESPAIR

10
user profile
Sakura_Amazon_
In reply to: Seller_FwDi7ESyrH7sh’s post

Hi @Seller_FwDi7ESyrH7sh,

Thank you for the case ID. I understand your frustration, but I am still waiting for an update from the relevant Team.

Sakura

00
user profile
Seller_FwDi7ESyrH7sh
In reply to: Sakura_Amazon_’s post

Thanks Sakura for your reply its good to know someone is still involved with the issue on our behalf.

10
user profile
Sakura_Amazon_
In reply to: Seller_FwDi7ESyrH7sh’s post

@Seller_FwDi7ESyrH7sh

I am checking the updates every day, and I can’t wait to send you some good news. For now, it is still in progress.

Sakura. 

10
user profile
Seller_N8sdIVWmCyj2a
In reply to: Seller_FwDi7ESyrH7sh’s post

This is still happening, tried listing a couple of CDs and it keeps defaulting to express shipping I can not edit it as the box is greyed out there is no way to edit it, so can not list anything new, this has been going on for at least 2 weeks now, why no fix or update. Edited to point out I’m a individual seller if that makes any difference.

00
user profile
Sakura_Amazon_
In reply to: Seller_FwDi7ESyrH7sh’s post

@Seller_FwDi7ESyrH7sh, @Seller_N8sdIVWmCyj2a @Seller_nT7psArrIHc2I @Seller_6awJL0SOReDyy

I am checking this regularly. I understand that it has been a long time since you raised this topic.

I see that the Team is working on it, but, unfortunately, I don´t have any updates to share. The moment I receive some specific information, I will update you.

Sakura

00
user profile
Seller_9ImBEGqOxcZqR
In reply to: Seller_FwDi7ESyrH7sh’s post

This is still an issue. Seller support case ID 9652187062. Default shipping set to no for express delivery yet express delivery is checked for all new products I add

10
user profile
Sakura_Amazon_
In reply to: Seller_FwDi7ESyrH7sh’s post

Hello Sellers,

I have reached the Partner Team again to check any updates..

Please, keep me updated here regarding SPS response.

Thank you,

Sakura

10
user profile
Seller_19xPhE8YgkmxW
In reply to: Seller_FwDi7ESyrH7sh’s post

Hi Book_Sales_are_Russ,

I may be trying to teach grandmothers how to suck eggs, but... and I'm sure this has been though of - but just in case...

When you Add Product Via Upload there is an Express Delivery UK box...

If this was accidentally (or even automatically) ticked it might have the effects you describe

In any case checking with an upload (which doesn't have to be completed) would allow you to ensure this box is not ticked, or if it IS ticked might allow you to untick it (and complete an unnecessary upload)

If this has already been thought of, or checked for, please accept my apologies, in advance

All Best

Brian

10
user profile
Seller_FwDi7ESyrH7sh

EXPRESS DELIVERY ADDED BY AMAZON

Have Amazon got a team of people thinking up continuous ways to put off independent sellers? First it was Account verification process renewal, then VTR then very recently UK based trading verification and 2 days after sorting that mess out now I`ve just gone to list some items and there is an automatic 24 delivery postage option which I cant remove!! When did they tell us about this and how can we possibly comply if we are selling on a part time basis from home? Any ideas on how I can remove this postage option? (In my Shipping options settings Express is still showing as `No`)

535 views
112 replies
Create and Manage Listings
Tags:Add a product
30
Reply
user profile
Seller_FwDi7ESyrH7sh

EXPRESS DELIVERY ADDED BY AMAZON

Have Amazon got a team of people thinking up continuous ways to put off independent sellers? First it was Account verification process renewal, then VTR then very recently UK based trading verification and 2 days after sorting that mess out now I`ve just gone to list some items and there is an automatic 24 delivery postage option which I cant remove!! When did they tell us about this and how can we possibly comply if we are selling on a part time basis from home? Any ideas on how I can remove this postage option? (In my Shipping options settings Express is still showing as `No`)

Create and Manage Listings
Tags:Add a product
30
535 views
112 replies
Reply
user profile

EXPRESS DELIVERY ADDED BY AMAZON

by Seller_FwDi7ESyrH7sh

Have Amazon got a team of people thinking up continuous ways to put off independent sellers? First it was Account verification process renewal, then VTR then very recently UK based trading verification and 2 days after sorting that mess out now I`ve just gone to list some items and there is an automatic 24 delivery postage option which I cant remove!! When did they tell us about this and how can we possibly comply if we are selling on a part time basis from home? Any ideas on how I can remove this postage option? (In my Shipping options settings Express is still showing as `No`)

Create and Manage Listings
Tags:Add a product
30
535 views
112 replies
Reply
112 replies
112 replies
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user profile
Seller_ZJhFeE3tNKzfh
In reply to: Seller_FwDi7ESyrH7sh’s post

quite a few threads to this effect now. Assume it is a glitch but Amazon haven’t announced anything (which shouldn’t come as a shock frankly) no doubt the issue will be fixed and disappear as abruptly as it appeared.

20
user profile
Sakura_Amazon_
In reply to: Seller_FwDi7ESyrH7sh’s post

Hello Sellers,

I found and reviewed the threads regarding this topic, as well as the screenshots provided by other sellers.

Here I am tagging the Sellers that wrote on the Forums regarding default express delivery option:

@Seller_nT7psArrIHc2I , @Seller_6awJL0SOReDyy, @Seller_FwDi7ESyrH7sh , @Seller_oZjFTHXLT4XwO

If there are other Sellers who experience the same, please comment on this thread with the below information.  

I would need some more details to investigate it.

  • Did you open a case with the Seller Support?

-If yes, please share the case ID in this thread.

-If not, please open the case, as it will be needed for the further check.

  • Please check your Default Shipping option to see if Express Delivery is set to: No
  • Any screenshots of your listing shipping settings or default shipping settings would be useful (remember to remove any personal data).

I am looking forward to your reply.

Regards,

Sakura

11
user profile
Sakura_Amazon_
In reply to: Seller_FwDi7ESyrH7sh’s post

Hello Sellers,

Thank you all for your comments. We are in contact with the Partner Team and investigating the issue. We will let you know if we get any updates.

Regards,

Sakura

10
user profile
Sakura_Amazon_
In reply to: Seller_6awJL0SOReDyy’s post

Hello Alan @Seller_6awJL0SOReDyy

Thank you for checking. We are still working with the Partner Team regarding this. I will keep you updated.

Regards,

Sakura

00
user profile
Seller_FwDi7ESyrH7sh
In reply to: Sakura_Amazon_’s post

Hi again Sakura, still no progress and whats so annoying is Ive just received the same rubbish standard email from Akash M at seller support which doesnt answer the question asked and presumably has now closed the second case (9514397692) THIS IS JUST SUCH RUBBISH SUPPORT AND SO INFURIATING THAT ITS SUCH A HASSLE TO RAISE A PROBLEM AND ACTUALLY GET AMAZON TO SOLVE IT - WE SHOULDNT HAVE TO KEEP BATTLING TO GET THINGS SORTED !!! I DESPAIR

10
user profile
Sakura_Amazon_
In reply to: Seller_FwDi7ESyrH7sh’s post

Hi @Seller_FwDi7ESyrH7sh,

Thank you for the case ID. I understand your frustration, but I am still waiting for an update from the relevant Team.

Sakura

00
user profile
Seller_FwDi7ESyrH7sh
In reply to: Sakura_Amazon_’s post

Thanks Sakura for your reply its good to know someone is still involved with the issue on our behalf.

10
user profile
Sakura_Amazon_
In reply to: Seller_FwDi7ESyrH7sh’s post

@Seller_FwDi7ESyrH7sh

I am checking the updates every day, and I can’t wait to send you some good news. For now, it is still in progress.

Sakura. 

10
user profile
Seller_N8sdIVWmCyj2a
In reply to: Seller_FwDi7ESyrH7sh’s post

This is still happening, tried listing a couple of CDs and it keeps defaulting to express shipping I can not edit it as the box is greyed out there is no way to edit it, so can not list anything new, this has been going on for at least 2 weeks now, why no fix or update. Edited to point out I’m a individual seller if that makes any difference.

00
user profile
Sakura_Amazon_
In reply to: Seller_FwDi7ESyrH7sh’s post

@Seller_FwDi7ESyrH7sh, @Seller_N8sdIVWmCyj2a @Seller_nT7psArrIHc2I @Seller_6awJL0SOReDyy

I am checking this regularly. I understand that it has been a long time since you raised this topic.

I see that the Team is working on it, but, unfortunately, I don´t have any updates to share. The moment I receive some specific information, I will update you.

Sakura

00
user profile
Seller_9ImBEGqOxcZqR
In reply to: Seller_FwDi7ESyrH7sh’s post

This is still an issue. Seller support case ID 9652187062. Default shipping set to no for express delivery yet express delivery is checked for all new products I add

10
user profile
Sakura_Amazon_
In reply to: Seller_FwDi7ESyrH7sh’s post

Hello Sellers,

I have reached the Partner Team again to check any updates..

Please, keep me updated here regarding SPS response.

Thank you,

Sakura

10
user profile
Seller_19xPhE8YgkmxW
In reply to: Seller_FwDi7ESyrH7sh’s post

Hi Book_Sales_are_Russ,

I may be trying to teach grandmothers how to suck eggs, but... and I'm sure this has been though of - but just in case...

When you Add Product Via Upload there is an Express Delivery UK box...

If this was accidentally (or even automatically) ticked it might have the effects you describe

In any case checking with an upload (which doesn't have to be completed) would allow you to ensure this box is not ticked, or if it IS ticked might allow you to untick it (and complete an unnecessary upload)

If this has already been thought of, or checked for, please accept my apologies, in advance

All Best

Brian

10
user profile
Seller_ZJhFeE3tNKzfh
In reply to: Seller_FwDi7ESyrH7sh’s post

quite a few threads to this effect now. Assume it is a glitch but Amazon haven’t announced anything (which shouldn’t come as a shock frankly) no doubt the issue will be fixed and disappear as abruptly as it appeared.

20
user profile
Seller_ZJhFeE3tNKzfh
In reply to: Seller_FwDi7ESyrH7sh’s post

quite a few threads to this effect now. Assume it is a glitch but Amazon haven’t announced anything (which shouldn’t come as a shock frankly) no doubt the issue will be fixed and disappear as abruptly as it appeared.

20
Reply
user profile
Sakura_Amazon_
In reply to: Seller_FwDi7ESyrH7sh’s post

Hello Sellers,

I found and reviewed the threads regarding this topic, as well as the screenshots provided by other sellers.

Here I am tagging the Sellers that wrote on the Forums regarding default express delivery option:

@Seller_nT7psArrIHc2I , @Seller_6awJL0SOReDyy, @Seller_FwDi7ESyrH7sh , @Seller_oZjFTHXLT4XwO

If there are other Sellers who experience the same, please comment on this thread with the below information.  

I would need some more details to investigate it.

  • Did you open a case with the Seller Support?

-If yes, please share the case ID in this thread.

-If not, please open the case, as it will be needed for the further check.

  • Please check your Default Shipping option to see if Express Delivery is set to: No
  • Any screenshots of your listing shipping settings or default shipping settings would be useful (remember to remove any personal data).

I am looking forward to your reply.

Regards,

Sakura

11
user profile
Sakura_Amazon_
In reply to: Seller_FwDi7ESyrH7sh’s post

Hello Sellers,

I found and reviewed the threads regarding this topic, as well as the screenshots provided by other sellers.

Here I am tagging the Sellers that wrote on the Forums regarding default express delivery option:

@Seller_nT7psArrIHc2I , @Seller_6awJL0SOReDyy, @Seller_FwDi7ESyrH7sh , @Seller_oZjFTHXLT4XwO

If there are other Sellers who experience the same, please comment on this thread with the below information.  

I would need some more details to investigate it.

  • Did you open a case with the Seller Support?

-If yes, please share the case ID in this thread.

-If not, please open the case, as it will be needed for the further check.

  • Please check your Default Shipping option to see if Express Delivery is set to: No
  • Any screenshots of your listing shipping settings or default shipping settings would be useful (remember to remove any personal data).

I am looking forward to your reply.

Regards,

Sakura

11
Reply
user profile
Sakura_Amazon_
In reply to: Seller_FwDi7ESyrH7sh’s post

Hello Sellers,

Thank you all for your comments. We are in contact with the Partner Team and investigating the issue. We will let you know if we get any updates.

Regards,

Sakura

10
user profile
Sakura_Amazon_
In reply to: Seller_FwDi7ESyrH7sh’s post

Hello Sellers,

Thank you all for your comments. We are in contact with the Partner Team and investigating the issue. We will let you know if we get any updates.

Regards,

Sakura

10
Reply
user profile
Sakura_Amazon_
In reply to: Seller_6awJL0SOReDyy’s post

Hello Alan @Seller_6awJL0SOReDyy

Thank you for checking. We are still working with the Partner Team regarding this. I will keep you updated.

Regards,

Sakura

00
user profile
Sakura_Amazon_
In reply to: Seller_6awJL0SOReDyy’s post

Hello Alan @Seller_6awJL0SOReDyy

Thank you for checking. We are still working with the Partner Team regarding this. I will keep you updated.

Regards,

Sakura

00
Reply
user profile
Seller_FwDi7ESyrH7sh
In reply to: Sakura_Amazon_’s post

Hi again Sakura, still no progress and whats so annoying is Ive just received the same rubbish standard email from Akash M at seller support which doesnt answer the question asked and presumably has now closed the second case (9514397692) THIS IS JUST SUCH RUBBISH SUPPORT AND SO INFURIATING THAT ITS SUCH A HASSLE TO RAISE A PROBLEM AND ACTUALLY GET AMAZON TO SOLVE IT - WE SHOULDNT HAVE TO KEEP BATTLING TO GET THINGS SORTED !!! I DESPAIR

10
user profile
Seller_FwDi7ESyrH7sh
In reply to: Sakura_Amazon_’s post

Hi again Sakura, still no progress and whats so annoying is Ive just received the same rubbish standard email from Akash M at seller support which doesnt answer the question asked and presumably has now closed the second case (9514397692) THIS IS JUST SUCH RUBBISH SUPPORT AND SO INFURIATING THAT ITS SUCH A HASSLE TO RAISE A PROBLEM AND ACTUALLY GET AMAZON TO SOLVE IT - WE SHOULDNT HAVE TO KEEP BATTLING TO GET THINGS SORTED !!! I DESPAIR

10
Reply
user profile
Sakura_Amazon_
In reply to: Seller_FwDi7ESyrH7sh’s post

Hi @Seller_FwDi7ESyrH7sh,

Thank you for the case ID. I understand your frustration, but I am still waiting for an update from the relevant Team.

Sakura

00
user profile
Sakura_Amazon_
In reply to: Seller_FwDi7ESyrH7sh’s post

Hi @Seller_FwDi7ESyrH7sh,

Thank you for the case ID. I understand your frustration, but I am still waiting for an update from the relevant Team.

Sakura

00
Reply
user profile
Seller_FwDi7ESyrH7sh
In reply to: Sakura_Amazon_’s post

Thanks Sakura for your reply its good to know someone is still involved with the issue on our behalf.

10
user profile
Seller_FwDi7ESyrH7sh
In reply to: Sakura_Amazon_’s post

Thanks Sakura for your reply its good to know someone is still involved with the issue on our behalf.

10
Reply
user profile
Sakura_Amazon_
In reply to: Seller_FwDi7ESyrH7sh’s post

@Seller_FwDi7ESyrH7sh

I am checking the updates every day, and I can’t wait to send you some good news. For now, it is still in progress.

Sakura. 

10
user profile
Sakura_Amazon_
In reply to: Seller_FwDi7ESyrH7sh’s post

@Seller_FwDi7ESyrH7sh

I am checking the updates every day, and I can’t wait to send you some good news. For now, it is still in progress.

Sakura. 

10
Reply
user profile
Seller_N8sdIVWmCyj2a
In reply to: Seller_FwDi7ESyrH7sh’s post

This is still happening, tried listing a couple of CDs and it keeps defaulting to express shipping I can not edit it as the box is greyed out there is no way to edit it, so can not list anything new, this has been going on for at least 2 weeks now, why no fix or update. Edited to point out I’m a individual seller if that makes any difference.

00
user profile
Seller_N8sdIVWmCyj2a
In reply to: Seller_FwDi7ESyrH7sh’s post

This is still happening, tried listing a couple of CDs and it keeps defaulting to express shipping I can not edit it as the box is greyed out there is no way to edit it, so can not list anything new, this has been going on for at least 2 weeks now, why no fix or update. Edited to point out I’m a individual seller if that makes any difference.

00
Reply
user profile
Sakura_Amazon_
In reply to: Seller_FwDi7ESyrH7sh’s post

@Seller_FwDi7ESyrH7sh, @Seller_N8sdIVWmCyj2a @Seller_nT7psArrIHc2I @Seller_6awJL0SOReDyy

I am checking this regularly. I understand that it has been a long time since you raised this topic.

I see that the Team is working on it, but, unfortunately, I don´t have any updates to share. The moment I receive some specific information, I will update you.

Sakura

00
user profile
Sakura_Amazon_
In reply to: Seller_FwDi7ESyrH7sh’s post

@Seller_FwDi7ESyrH7sh, @Seller_N8sdIVWmCyj2a @Seller_nT7psArrIHc2I @Seller_6awJL0SOReDyy

I am checking this regularly. I understand that it has been a long time since you raised this topic.

I see that the Team is working on it, but, unfortunately, I don´t have any updates to share. The moment I receive some specific information, I will update you.

Sakura

00
Reply
user profile
Seller_9ImBEGqOxcZqR
In reply to: Seller_FwDi7ESyrH7sh’s post

This is still an issue. Seller support case ID 9652187062. Default shipping set to no for express delivery yet express delivery is checked for all new products I add

10
user profile
Seller_9ImBEGqOxcZqR
In reply to: Seller_FwDi7ESyrH7sh’s post

This is still an issue. Seller support case ID 9652187062. Default shipping set to no for express delivery yet express delivery is checked for all new products I add

10
Reply
user profile
Sakura_Amazon_
In reply to: Seller_FwDi7ESyrH7sh’s post

Hello Sellers,

I have reached the Partner Team again to check any updates..

Please, keep me updated here regarding SPS response.

Thank you,

Sakura

10
user profile
Sakura_Amazon_
In reply to: Seller_FwDi7ESyrH7sh’s post

Hello Sellers,

I have reached the Partner Team again to check any updates..

Please, keep me updated here regarding SPS response.

Thank you,

Sakura

10
Reply
user profile
Seller_19xPhE8YgkmxW
In reply to: Seller_FwDi7ESyrH7sh’s post

Hi Book_Sales_are_Russ,

I may be trying to teach grandmothers how to suck eggs, but... and I'm sure this has been though of - but just in case...

When you Add Product Via Upload there is an Express Delivery UK box...

If this was accidentally (or even automatically) ticked it might have the effects you describe

In any case checking with an upload (which doesn't have to be completed) would allow you to ensure this box is not ticked, or if it IS ticked might allow you to untick it (and complete an unnecessary upload)

If this has already been thought of, or checked for, please accept my apologies, in advance

All Best

Brian

10
user profile
Seller_19xPhE8YgkmxW
In reply to: Seller_FwDi7ESyrH7sh’s post

Hi Book_Sales_are_Russ,

I may be trying to teach grandmothers how to suck eggs, but... and I'm sure this has been though of - but just in case...

When you Add Product Via Upload there is an Express Delivery UK box...

If this was accidentally (or even automatically) ticked it might have the effects you describe

In any case checking with an upload (which doesn't have to be completed) would allow you to ensure this box is not ticked, or if it IS ticked might allow you to untick it (and complete an unnecessary upload)

If this has already been thought of, or checked for, please accept my apologies, in advance

All Best

Brian

10
Reply