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Seller_tRuvBEHDedp4q

Unable to access Tax Document Library

I am currently doing my accounts and VAT Return.

Several times yesterday and today I have tried to download my Tax Document invoices from Tax Document Library only to get the error 'Sorry there was a problem. Please try again later'

Anyone else having such a problem? It is very annoying as I will be going away next week and wanted to sort out my VAT Return before I went as it has to be uploaded by 7th August

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3 replies
Tags:Tax documents
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user profile
Seller_tRuvBEHDedp4q

Unable to access Tax Document Library

I am currently doing my accounts and VAT Return.

Several times yesterday and today I have tried to download my Tax Document invoices from Tax Document Library only to get the error 'Sorry there was a problem. Please try again later'

Anyone else having such a problem? It is very annoying as I will be going away next week and wanted to sort out my VAT Return before I went as it has to be uploaded by 7th August

Tags:Tax documents
10
76 views
3 replies
Reply
0 replies
user profile
Seller_JVJDs602sSf6a

We faced the same issue and are still waiting a response from technical support.

Any udpate from your part?

00
user profile
Seller_2UPv01pDfgmVr

We are having the same issue. No response from seller support for 2 days now.

00
user profile
Danny_Amazon

Hello @Seller_tRuvBEHDedp4q- and thank you for surfacing this experience here on the seller forums.

Danny here, and I can recommend completing some standard troubleshooting tasks like clearing cache and cookies, or attempting to access via a different browser. If this does not help remedy the experience though, please do report the issue through our seller support team for more technical troubleshooting!

I hope you've already seen this improve though!

Thanks,

Danny

00
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user profile
Seller_tRuvBEHDedp4q

Unable to access Tax Document Library

I am currently doing my accounts and VAT Return.

Several times yesterday and today I have tried to download my Tax Document invoices from Tax Document Library only to get the error 'Sorry there was a problem. Please try again later'

Anyone else having such a problem? It is very annoying as I will be going away next week and wanted to sort out my VAT Return before I went as it has to be uploaded by 7th August

76 views
3 replies
Tags:Tax documents
10
Reply
user profile
Seller_tRuvBEHDedp4q

Unable to access Tax Document Library

I am currently doing my accounts and VAT Return.

Several times yesterday and today I have tried to download my Tax Document invoices from Tax Document Library only to get the error 'Sorry there was a problem. Please try again later'

Anyone else having such a problem? It is very annoying as I will be going away next week and wanted to sort out my VAT Return before I went as it has to be uploaded by 7th August

Tags:Tax documents
10
76 views
3 replies
Reply
user profile

Unable to access Tax Document Library

by Seller_tRuvBEHDedp4q

I am currently doing my accounts and VAT Return.

Several times yesterday and today I have tried to download my Tax Document invoices from Tax Document Library only to get the error 'Sorry there was a problem. Please try again later'

Anyone else having such a problem? It is very annoying as I will be going away next week and wanted to sort out my VAT Return before I went as it has to be uploaded by 7th August

Tags:Tax documents
10
76 views
3 replies
Reply
0 replies
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user profile
Seller_JVJDs602sSf6a

We faced the same issue and are still waiting a response from technical support.

Any udpate from your part?

00
user profile
Seller_2UPv01pDfgmVr

We are having the same issue. No response from seller support for 2 days now.

00
user profile
Danny_Amazon

Hello @Seller_tRuvBEHDedp4q- and thank you for surfacing this experience here on the seller forums.

Danny here, and I can recommend completing some standard troubleshooting tasks like clearing cache and cookies, or attempting to access via a different browser. If this does not help remedy the experience though, please do report the issue through our seller support team for more technical troubleshooting!

I hope you've already seen this improve though!

Thanks,

Danny

00
Follow this discussion to be notified of new activity
user profile
Seller_JVJDs602sSf6a

We faced the same issue and are still waiting a response from technical support.

Any udpate from your part?

00
user profile
Seller_JVJDs602sSf6a

We faced the same issue and are still waiting a response from technical support.

Any udpate from your part?

00
Reply
user profile
Seller_2UPv01pDfgmVr

We are having the same issue. No response from seller support for 2 days now.

00
user profile
Seller_2UPv01pDfgmVr

We are having the same issue. No response from seller support for 2 days now.

00
Reply
user profile
Danny_Amazon

Hello @Seller_tRuvBEHDedp4q- and thank you for surfacing this experience here on the seller forums.

Danny here, and I can recommend completing some standard troubleshooting tasks like clearing cache and cookies, or attempting to access via a different browser. If this does not help remedy the experience though, please do report the issue through our seller support team for more technical troubleshooting!

I hope you've already seen this improve though!

Thanks,

Danny

00
user profile
Danny_Amazon

Hello @Seller_tRuvBEHDedp4q- and thank you for surfacing this experience here on the seller forums.

Danny here, and I can recommend completing some standard troubleshooting tasks like clearing cache and cookies, or attempting to access via a different browser. If this does not help remedy the experience though, please do report the issue through our seller support team for more technical troubleshooting!

I hope you've already seen this improve though!

Thanks,

Danny

00
Reply
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