Incorrect images showing for variation

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Seller_4AiP4mlfvzcri

Incorrect images showing for variation

I created a parent asin awhile ago with variations for colour and size.

I noticed a few days ago that the photos for one of the colours is incorrectly showing a dog mat - instead of a pair of ladies jeans in a burnt red colour.

I have checked the back end for both asins - and my original photos are correctly uploaded.

Please note: I created the asin and am the only seller on this listing.

I opened a case with amazon - who keep telling me that the pictures of the dog bed are correct for the asin. For heavens sake - the listing is for ladies jeans

I have now had the case closed 4 times, and have had to keep reopening - I have even uploaded photos of the back end, the front end, and the actual photos

Can a moderator please assist?

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Seller_ae51e0CJoHqCX

I would check whether the ASIN is available in Europe. You may find there is cross contamination from a listing with the same EAN or ASIN.

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Simon_Amazon

Hello @Seller_4AiP4mlfvzcri,

Here Simon from Amazon.

I know it has been a while but I wanted to check in to see if you are still experiencing issues with the images.

Best,

Simon

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