Some help please - Cases closed yet I'm told to respond.
Hi all.
I was told that my brand registration has been sucessfull and that I will get full brand features within 48 hours. This was 8 days ago now.
I contacted support on two occassions and was told to wait 48 hours..
I'm now told to continue with the original case that is "open" but is stating its closed. Anyway this is abit fustrating.
Could brand case 9826415172 be opened/looked into.
@Sarah_Amzn@Jessica_Amazon_
(saw other cases that are similar so tagged you sorry!)
Appricate any help.
J
Some help please - Cases closed yet I'm told to respond.
Hi all.
I was told that my brand registration has been sucessfull and that I will get full brand features within 48 hours. This was 8 days ago now.
I contacted support on two occassions and was told to wait 48 hours..
I'm now told to continue with the original case that is "open" but is stating its closed. Anyway this is abit fustrating.
Could brand case 9826415172 be opened/looked into.
@Sarah_Amzn@Jessica_Amazon_
(saw other cases that are similar so tagged you sorry!)
Appricate any help.
J
0 replies
Winston_Amazon
Hello @Seller_HrAyKUpPs3iNJ,
While I am not the one you tagged, I can have a look into this for you, do you have any updates on this?