Shipping showing 2 different costs for the same shipping
Anyone else having an issue where the cost of shipping is different?
The select shipping is showing as $5.76 but the total delivery charge is showing as $8.56.
Literally happening on 1 out of 3 orders and it isn't until after you've shipped that you know which price you're being charged.
All these updates they've done to shipping are awful.
Shipping showing 2 different costs for the same shipping
Anyone else having an issue where the cost of shipping is different?
The select shipping is showing as $5.76 but the total delivery charge is showing as $8.56.
Literally happening on 1 out of 3 orders and it isn't until after you've shipped that you know which price you're being charged.
All these updates they've done to shipping are awful.
0 replies
Seller_EkbLZUYSpmJEy
The difference is $2.80 ...
Do you have insurance selected on the shipment?
There were several issues reported yesterday with Amazon Buy Shipping: however, most of those revolved around Claims Protected / OTDR Protected verses having it show Late Delivery Risk.
@KJ_Amazon had noted that Amazon was aware and came back later to say that Amazon believed they had fixed it.
If the difference wasn't created by having insurance selected on the shipment, we would create a ticket with Seller Support and then come back here and post the ticket number and re-tag @KJ_Amazon.
Christine_Amazon
Hello @Seller_FrgVhAVbMlW3g
Christine here from Amazon Forums.
I would like to know if the recommendation given by @Seller_EkbLZUYSpmJEy worked? If no, can you share the case ID with our Seller Support team.
Christine
