Seller Forums
Sign in
Sign in
imgSign in
imgSign in
user profile
Seller_UkT5sfjf9gjN3

'My Pet Elephant' brand hijack

I sell the ASIN B09JMC4DJ2 under Generic and I noticed it is now under the brand 'My Pet Elephant' and I have lost some ability to edit my listing.

Am not sure how to proceed. I have been selling this product for over 2 years and I am the only one.

Any suggestions?

590 views
11 replies
Tags:Brand Registry
50
Reply
user profile
Seller_UkT5sfjf9gjN3

'My Pet Elephant' brand hijack

I sell the ASIN B09JMC4DJ2 under Generic and I noticed it is now under the brand 'My Pet Elephant' and I have lost some ability to edit my listing.

Am not sure how to proceed. I have been selling this product for over 2 years and I am the only one.

Any suggestions?

Tags:Brand Registry
50
590 views
11 replies
Reply
11 replies
user profile
JiAlex_Amazon

Hello @Seller_UkT5sfjf9gjN3

My name is JiAlex from the Community Manager team here on forums. I wanted to follow up on your post. In regard to your inquiry, Generic is an unbranded product that do not belong to any identifiable brand. This means, this cannot be restricted to other sellers, and it can be update once someone register brand for those products, at this moment the years tenure you may have selling a product under generic brand does not mean you will have ownership on the detail/ASIN contributions.

As a related subject, I wanted to share the Seller University video, "Sell with a registered brand, an unregistered brand, or generic products" and the Amazon Generic Product Policy in case you would like to learn more about generic products and their selling guidelines. Also here is the Suggest changes to your product detail page

Any assistance, don’t hesitate to reach out our support channel

Regards,

JiAlex

29
user profile
Seller_UkT5sfjf9gjN3

Am I able to get any help with this? I am at a loss at how to go about progressing this, I am just being sent in circles when I submit complaints where I am suggested to.

10
Follow this discussion to be notified of new activity
user profile
Seller_UkT5sfjf9gjN3

'My Pet Elephant' brand hijack

I sell the ASIN B09JMC4DJ2 under Generic and I noticed it is now under the brand 'My Pet Elephant' and I have lost some ability to edit my listing.

Am not sure how to proceed. I have been selling this product for over 2 years and I am the only one.

Any suggestions?

590 views
11 replies
Tags:Brand Registry
50
Reply
user profile
Seller_UkT5sfjf9gjN3

'My Pet Elephant' brand hijack

I sell the ASIN B09JMC4DJ2 under Generic and I noticed it is now under the brand 'My Pet Elephant' and I have lost some ability to edit my listing.

Am not sure how to proceed. I have been selling this product for over 2 years and I am the only one.

Any suggestions?

Tags:Brand Registry
50
590 views
11 replies
Reply
user profile

'My Pet Elephant' brand hijack

by Seller_UkT5sfjf9gjN3

I sell the ASIN B09JMC4DJ2 under Generic and I noticed it is now under the brand 'My Pet Elephant' and I have lost some ability to edit my listing.

Am not sure how to proceed. I have been selling this product for over 2 years and I am the only one.

Any suggestions?

Tags:Brand Registry
50
590 views
11 replies
Reply
11 replies
11 replies
Quick filters
Sort by
user profile
JiAlex_Amazon

Hello @Seller_UkT5sfjf9gjN3

My name is JiAlex from the Community Manager team here on forums. I wanted to follow up on your post. In regard to your inquiry, Generic is an unbranded product that do not belong to any identifiable brand. This means, this cannot be restricted to other sellers, and it can be update once someone register brand for those products, at this moment the years tenure you may have selling a product under generic brand does not mean you will have ownership on the detail/ASIN contributions.

As a related subject, I wanted to share the Seller University video, "Sell with a registered brand, an unregistered brand, or generic products" and the Amazon Generic Product Policy in case you would like to learn more about generic products and their selling guidelines. Also here is the Suggest changes to your product detail page

Any assistance, don’t hesitate to reach out our support channel

Regards,

JiAlex

29
user profile
Seller_UkT5sfjf9gjN3

Am I able to get any help with this? I am at a loss at how to go about progressing this, I am just being sent in circles when I submit complaints where I am suggested to.

10
Follow this discussion to be notified of new activity
user profile
JiAlex_Amazon

Hello @Seller_UkT5sfjf9gjN3

My name is JiAlex from the Community Manager team here on forums. I wanted to follow up on your post. In regard to your inquiry, Generic is an unbranded product that do not belong to any identifiable brand. This means, this cannot be restricted to other sellers, and it can be update once someone register brand for those products, at this moment the years tenure you may have selling a product under generic brand does not mean you will have ownership on the detail/ASIN contributions.

As a related subject, I wanted to share the Seller University video, "Sell with a registered brand, an unregistered brand, or generic products" and the Amazon Generic Product Policy in case you would like to learn more about generic products and their selling guidelines. Also here is the Suggest changes to your product detail page

Any assistance, don’t hesitate to reach out our support channel

Regards,

JiAlex

29
user profile
JiAlex_Amazon

Hello @Seller_UkT5sfjf9gjN3

My name is JiAlex from the Community Manager team here on forums. I wanted to follow up on your post. In regard to your inquiry, Generic is an unbranded product that do not belong to any identifiable brand. This means, this cannot be restricted to other sellers, and it can be update once someone register brand for those products, at this moment the years tenure you may have selling a product under generic brand does not mean you will have ownership on the detail/ASIN contributions.

As a related subject, I wanted to share the Seller University video, "Sell with a registered brand, an unregistered brand, or generic products" and the Amazon Generic Product Policy in case you would like to learn more about generic products and their selling guidelines. Also here is the Suggest changes to your product detail page

Any assistance, don’t hesitate to reach out our support channel

Regards,

JiAlex

29
Reply
user profile
Seller_0xdtD36hDLHBC

user profile
Seller_UkT5sfjf9gjN3
is now under the brand 'My Pet Elephant'
View post

I had the "brand" azzutork do the same thing to me. Read more here...

Azzutork

Look at "My Pet Elephant" They have hijacked over 2,000 ASINs

img

My Pet Elephant -- Hasbro

My Pet Elephant - Hotwheels

and my favorite...

My Pet Elephant -- Marvel

20
user profile
Seller_0xdtD36hDLHBC

user profile
Seller_UkT5sfjf9gjN3
is now under the brand 'My Pet Elephant'
View post

I had the "brand" azzutork do the same thing to me. Read more here...

Azzutork

Look at "My Pet Elephant" They have hijacked over 2,000 ASINs

img

My Pet Elephant -- Hasbro

My Pet Elephant - Hotwheels

and my favorite...

My Pet Elephant -- Marvel

20
Reply
user profile
Seller_UkT5sfjf9gjN3

Am I able to get any help with this? I am at a loss at how to go about progressing this, I am just being sent in circles when I submit complaints where I am suggested to.

10
user profile
Seller_UkT5sfjf9gjN3

Am I able to get any help with this? I am at a loss at how to go about progressing this, I am just being sent in circles when I submit complaints where I am suggested to.

10
Reply
Follow this discussion to be notified of new activity