Amazon Retail Contribution - Cannot Remove wrongfully combined asins in parentage
Amazon Retail Contribution - Cannot Remove wrongfully combined asins in parentage
Parentage: B0BXSGPZ23 cannot be dismantled or even just remove the A4 sizes which Amazon combined with Square notebooks.
This is causing confusion on the buyers for getting the wrong size so it's best to have these A4 and Square separated but even we contacted support they are all saying its Amazon retail contribution, we are the brand owner and only seller this is really hurting the performance of the product. I hope someone can assist us to give the best experience for our customers.
If we cannot dismantle this totally so we can create new parents for Square and A4, just remove the A4 sizes here and we can create new for parentage for all a4 sizes.
Amazon Retail Contribution - Cannot Remove wrongfully combined asins in parentage
Amazon Retail Contribution - Cannot Remove wrongfully combined asins in parentage
Parentage: B0BXSGPZ23 cannot be dismantled or even just remove the A4 sizes which Amazon combined with Square notebooks.
This is causing confusion on the buyers for getting the wrong size so it's best to have these A4 and Square separated but even we contacted support they are all saying its Amazon retail contribution, we are the brand owner and only seller this is really hurting the performance of the product. I hope someone can assist us to give the best experience for our customers.
If we cannot dismantle this totally so we can create new parents for Square and A4, just remove the A4 sizes here and we can create new for parentage for all a4 sizes.
0 replies
Seller_kqiQGB4f7iezF
ID 15798580111 we are the brand owner and brand registered.
Jurgen_Amazon
Hello @Seller_kqiQGB4f7iezF,
Thank you for contacting Amazon Forums.
I have reviewed the case you shared, and I see that 8 hours ago, the team informed that the changed have been accepted, and you need to wait at least 20 hours to see the modification.
Based on that, in case it does not work as requested, please follow up with the team through the same case.
Jurgen
