Lost buy box on every listing overnight
Hi all,
I've lost every single buy box overnight, there appears to be a glitch on my account. My account health is perfectly fine, no IPs etc.
One example I have a product priced at £12 FBA but an FBM seller is winning buy box at £19. My offer is sat in other offers despite being quicker, cheaper and more reviews etc.
I've set up cases but it's taking too long - please can someone assist asap.
Thanks
Lost buy box on every listing overnight
Hi all,
I've lost every single buy box overnight, there appears to be a glitch on my account. My account health is perfectly fine, no IPs etc.
One example I have a product priced at £12 FBA but an FBM seller is winning buy box at £19. My offer is sat in other offers despite being quicker, cheaper and more reviews etc.
I've set up cases but it's taking too long - please can someone assist asap.
Thanks
0 replies
Seller_13CBO0EjfDRyR
@Spencer_Amazon - can you assist with this? i think my buy box eligibility needs to be reset?