Upgraded to Iphone 15 pro max and camera will not scan bar codes
Since upgrading to iPhone 15 ProMax camera will not/can not scan bar codes using Seller Central App. Is there a different option to select within the camera settings in order for phone to read it? Any suggestions on what to use if Seller Central App does not work?
Upgraded to Iphone 15 pro max and camera will not scan bar codes
Since upgrading to iPhone 15 ProMax camera will not/can not scan bar codes using Seller Central App. Is there a different option to select within the camera settings in order for phone to read it? Any suggestions on what to use if Seller Central App does not work?
0 replies
Seller_kIukTwdhvntAp
Simple question -- are you scanning those for RA?
If so, if Amazon had/has half a brain they deleted the ability to do so on purpose to stop people from losing their accounts.
Cooper_Amazon
Good Evening @Seller_JgJCv6GYlruUb, apologize for the delayed response. I see that Selling Partner Support wrote back to you on CASE ID 14664849731 and mentioned: "There is no available settings in Seller Central App to focus on the bar code or make the bar code clear. It should be on your phone's camera setting."
Did you by chance play with the camera settings to find something that worked out to resolve the scanning issue? I am one of the green bubble (Android) users 😂 so I am not personally super familiar with the iPhone's camera setting.
I can still try to find out more information about this issue if you haven't been able to figure it out yet. Feel free to let me know when you have a chance. Hope you have a great weekend. Sincerely, Cooper_Amazon (🤖)
