INR messages from buyers
Not sure if this has been covered elsewhere ( could not find anything ) but I have had maybe 10 of the following messages from buyers in the past couple of weeks:
I still have not received my order even though the estimated delivery date has passed. Can you expedite the shipment or provide additional tracking information for my order # if the item is expected to arrive soon, or otherwise process a full refund?
They are the exactly the same, except with the relevant order number inserted and when I have contacted the buyer, half of them have said their order arrived several days to a week or more ago.
It seems automated or there is some interaction from the customer and as a buyer I’ve never had an item from Amazon not arrive so was just curious about it.
Thanks!
INR messages from buyers
Not sure if this has been covered elsewhere ( could not find anything ) but I have had maybe 10 of the following messages from buyers in the past couple of weeks:
I still have not received my order even though the estimated delivery date has passed. Can you expedite the shipment or provide additional tracking information for my order # if the item is expected to arrive soon, or otherwise process a full refund?
They are the exactly the same, except with the relevant order number inserted and when I have contacted the buyer, half of them have said their order arrived several days to a week or more ago.
It seems automated or there is some interaction from the customer and as a buyer I’ve never had an item from Amazon not arrive so was just curious about it.
Thanks!
Seller_DROodOAYHftnc
If they are all the same with the exact same message then it does sound as though it is automated.
A bit like the ones telling customers that their order is late and to claim a refund.
0 replies
Seller_DROodOAYHftnc
If they are all the same with the exact same message then it does sound as though it is automated.
A bit like the ones telling customers that their order is late and to claim a refund.
