Can't delivery to Germany
We do not have the possibility to sell on amazon.de to German addresses. If a customer specifies an address within Germany, the message appears: "This item cannot be shipped to your selected delivery location. Please choose a different delivery location."
We have a VAT registered OSS. The problem has only occurred since the beginning of the year - in the previous year sales worked without any problems. We have the Shipping Profile and General Shipping Settings configured correctly. Please help.
Can't delivery to Germany
We do not have the possibility to sell on amazon.de to German addresses. If a customer specifies an address within Germany, the message appears: "This item cannot be shipped to your selected delivery location. Please choose a different delivery location."
We have a VAT registered OSS. The problem has only occurred since the beginning of the year - in the previous year sales worked without any problems. We have the Shipping Profile and General Shipping Settings configured correctly. Please help.
0 replies
Seller_l6nhkIz0g13Xq
is there any way to not register into OSS ? We're under 10 000EUR threshold and not store items in Germany and still it needs OSS registration...
Simon_Amazon
Hello @Seller_4lxuhzODD1Fie,
Here Simon from Amazon, happy to help.
I can see you have an open case related to this topic, please work together with the team in order to get the issue fixed and don't hesitate to reach out in case you need assistance.
Best,
Simon
