The buyer did not receive the initial package we sent to her, and requested a replacement. We resent the package per her request using Amazon Buy Shipping Service - UPS Ground Saver from our warehouse in DE to the customer in GA. UPS tracking number 1ZK100A4YN58944553. The buyer did not wait patiently for the replacement to arrive and filed an a to z claim and got full refund back. The package was then refused and returned back to the sender. We assumed we would get the package back, as we were the sender of the package. However, the package was sent to Hebron, KY, an Amazon warehouse, instead of our return address on the label. I created a support case # 17000204491 and the case was transferred to the claim department where they denied my claim. I just want to see what I can do to possibly get the package delivered to Amazon warehouse back to me, as the order was fully refunded to the customer from our fund, and the product was sent to Amazon warehouse mistakenly. Any help would be appreciated. Thank you!