Hello @Seller_nFrXfnkv8BXiN,

Thank you for reaching out to the Sellers Forum regarding your account review situation. We understand your concern, especially given that you've transitioned from FBA to private label and have been selling for some time without issues. Let's address your questions and provide some guidance.

Seller_nFrXfnkv8BXiN

1: Where should I upload these documents?

2: Do I want anything else to proof my Identity?

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Here's what you need to know:

Amazon regularly verifies seller identities and documentation to maintain the integrity of our marketplace. In your case, you don't need to upload the documents you've gathered. Instead, you'll present them during the video verification call that Amazon has requested.

Make sure you have all the information mentioned in the performance notification ready for the video call. This includes:

1. A valid government-issued photo identity document. The document must include full name, date of birth, ID number, expiry date, signature of the bearer if applicable, and country of issuance or country of citizenship.
2. Bank or credit card statement. The document must include the full name of the individual or of the business, residential or business address, issuing bank information and the records related to the purchase of the ASIN under review.
3. In case of having a registered business, the registration document must be uploaded. The document must contain name of the business owner or legal representative, business-operating name, business license number or registration number, official seal or stamp of the issuing authority, business address, date of incorporation, status of the business and signature of the legal representative (electronic signature is acceptable).
4. Supply chain documents such as invoices and receipts that include the item's description, quantities, supplier's name, supplier phone number, supplier address, and website. You may remove pricing information, but the rest of the document must be visible.
5. Proof of delivery, bill of lading, import and export documents, customs clearance documents and authorization letters from brands and licensed brand distributors are other examples of documents that may be requested.
6. Order confirmation, order shipping or fulfillment update documents for all the orders placed for the below requested ASINs and quantities.

Note: The mentioned documents must be authentic, unaltered and sent only in PDF, JPG, PNG or GIF format.

The video verification process is a standard procedure and doesn't necessarily indicate any wrongdoing on your part. It's simply an additional step to ensure the authenticity of seller accounts. Please be well prepared!

Thank you for utilizing the Sellers Forum to seek clarification. Our community and I are here to help if you need any further information or have additional questions about the process. We're committed to supporting our sellers through these verification procedures to maintain a trustworthy marketplace for all.

Best,

-Roxy