RANDOM OTP
Is anyone else getting random uncalled for OTP? In the past week there has been 3 days where I have received an OTP, EVEN WITHOUT attempting to log in. Each time I have changed my account password too.
RANDOM OTP
Is anyone else getting random uncalled for OTP? In the past week there has been 3 days where I have received an OTP, EVEN WITHOUT attempting to log in. Each time I have changed my account password too.
0 replies
Seller_i6S8knzW6zU6Z
Hi @Seller_q81OrG1cwhTmg,
When you say you're "getting OTPs," are you referring to receiving them via SMS? As far as I know, Amazon only sends OTPs when both the correct email and password have been entered during a login attempt. Have you still been receiving unrequested OTP SMS messages even after changing your password?
If so, as an extra precaution, you might want to change your password again—but this time from a different computer and internet connection, just to rule out the possibility of any application on your device or network capturing your credentials. Please don’t take this as a cause for alarm—it's just a suggestion to err on the side of caution.
Kind regards, Michael
