Account access limited
Due to the strike of Canada Post, the tracking rate decreased, which led to the direct suspension of sales of some categories. I consulted the customer service, and the customer service said that the account would not be suspended due to the decline of the tracking rate, but this has happened and will not be dealt with. What should I do?
Account access limited
Due to the strike of Canada Post, the tracking rate decreased, which led to the direct suspension of sales of some categories. I consulted the customer service, and the customer service said that the account would not be suspended due to the decline of the tracking rate, but this has happened and will not be dealt with. What should I do?
0 replies
Levi_Dylan_Amazon
Hello @Seller_qxm7YNuj3PysR,
Thank you for reaching out here on the forums.
I see that due to the Canada Post strike your orders were negatively impacted resulting in category restrictions. I understand you are seeking guidance to get this resolved so I am here to provide assistance in any way I can.
So that I can review this further, can you please provide me with some of the affected order ID's? If you have created a case for this issue, please share the case ID with me and I will take a look at all of the details.
I am looking forward to your response. The forums community and I are here to support you.
Wishing you the best,
LeviDylan
