DPD not showing as a shipping option using Amzon Seller Fulfilled Order

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Seller_koh3TqxuFZ5dA

DPD not showing as a shipping option using Amzon Seller Fulfilled Order

Hi,

We use DPD, Amazon Shipping & Royal Mail for our SFP, but this morning we can only seem to use Amazon Shipping & Royal Mail.

Does anyone else have this problem this morning??

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8 replies
Tags:ASIN, Buy Box, Fees, Listings, Pricing
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8 replies
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Seller_7VbclcPFFRTnc
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Seller_bq0ap8H1fupLJ

Yes, we have the exact same issue.

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Seller_m778PGo9xt3VG

Yes. This morning our Buy Shipping settings have defaulted to EVRI who we do not use. All of our Buy Shipping default carrier settings still say DPD. When trying to Buy Shipping for an order the only option is EVRI, and we cannot select anything else.

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Seller_w6wevyooKA8dx

Same issue here, case raised with seller support.

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Seller_9lp6ovnCWUakZ

Same issue here!
Just been speaking to DPD Onboarding team they have said they have already received many many calls in with regards to this and are hoping its just a ‘system glitch’ on the site.

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Seller_9lp6ovnCWUakZ

DPD now back up and running on our system

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