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Seller_HC6HtxnZdR4jP

I’m unable to log into my seller account

I’m unable to log into my seller account, it keeps giving me this error:

"Not Authorized - This email address isn't associated with any accounts."

I can’t contact amazon even though open cases for a month. Any ideas to resolve this issue.

img
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1 reply
Account Setup
Tags:Seller Central, Verification
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user profile
Seller_HC6HtxnZdR4jP

I’m unable to log into my seller account

I’m unable to log into my seller account, it keeps giving me this error:

"Not Authorized - This email address isn't associated with any accounts."

I can’t contact amazon even though open cases for a month. Any ideas to resolve this issue.

img
Account Setup
Tags:Seller Central, Verification
00
20 views
1 reply
Reply
1 reply
user profile
Connor_Amazon
In reply to: Seller_HC6HtxnZdR4jP’s post

Hi @Seller_HC6HtxnZdR4jP

Connor from Amazon here, thanks for reaching out.

Are you sure that you are logged in with the right e-mail address? I do see a "switch accounts" button in your screenshot, if you click on that, do you get other account options?

I've mirrored the account access on my end and I see no error messages.

Please let me know,

Connor

00
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user profile
Seller_HC6HtxnZdR4jP

I’m unable to log into my seller account

I’m unable to log into my seller account, it keeps giving me this error:

"Not Authorized - This email address isn't associated with any accounts."

I can’t contact amazon even though open cases for a month. Any ideas to resolve this issue.

img
20 views
1 reply
Account Setup
Tags:Seller Central, Verification
00
Reply
user profile
Seller_HC6HtxnZdR4jP

I’m unable to log into my seller account

I’m unable to log into my seller account, it keeps giving me this error:

"Not Authorized - This email address isn't associated with any accounts."

I can’t contact amazon even though open cases for a month. Any ideas to resolve this issue.

img
Account Setup
Tags:Seller Central, Verification
00
20 views
1 reply
Reply
user profile

I’m unable to log into my seller account

by Seller_HC6HtxnZdR4jP

I’m unable to log into my seller account, it keeps giving me this error:

"Not Authorized - This email address isn't associated with any accounts."

I can’t contact amazon even though open cases for a month. Any ideas to resolve this issue.

img
Account Setup
Tags:Seller Central, Verification
00
20 views
1 reply
Reply
1 reply
1 reply
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Connor_Amazon
In reply to: Seller_HC6HtxnZdR4jP’s post

Hi @Seller_HC6HtxnZdR4jP

Connor from Amazon here, thanks for reaching out.

Are you sure that you are logged in with the right e-mail address? I do see a "switch accounts" button in your screenshot, if you click on that, do you get other account options?

I've mirrored the account access on my end and I see no error messages.

Please let me know,

Connor

00
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user profile
Connor_Amazon
In reply to: Seller_HC6HtxnZdR4jP’s post

Hi @Seller_HC6HtxnZdR4jP

Connor from Amazon here, thanks for reaching out.

Are you sure that you are logged in with the right e-mail address? I do see a "switch accounts" button in your screenshot, if you click on that, do you get other account options?

I've mirrored the account access on my end and I see no error messages.

Please let me know,

Connor

00
user profile
Connor_Amazon
In reply to: Seller_HC6HtxnZdR4jP’s post

Hi @Seller_HC6HtxnZdR4jP

Connor from Amazon here, thanks for reaching out.

Are you sure that you are logged in with the right e-mail address? I do see a "switch accounts" button in your screenshot, if you click on that, do you get other account options?

I've mirrored the account access on my end and I see no error messages.

Please let me know,

Connor

00
Reply
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