Long Review Process
Hello,
I have listed a product on Amazon. Since the product falls under the children's toy category, certain certifications and test reports were required. I uploaded the requested documents and product photos to the system. I completed this process on February 21st, and it has been more than 15 days without a response. The review is still ongoing.
I have heard from other sellers experiencing the same issue. Unfortunately, these long review processes disrupt planned sales timelines. I have contacted the support team multiple times, but the responses are always the same—I am told to wait.
What can I do to get a faster resolution to this issue? I would appreciate any advice from experienced sellers.
Wishing everyone successful sales.
Best regards.
@Cooper_Amazon
@Manny_Amazon
Long Review Process
Hello,
I have listed a product on Amazon. Since the product falls under the children's toy category, certain certifications and test reports were required. I uploaded the requested documents and product photos to the system. I completed this process on February 21st, and it has been more than 15 days without a response. The review is still ongoing.
I have heard from other sellers experiencing the same issue. Unfortunately, these long review processes disrupt planned sales timelines. I have contacted the support team multiple times, but the responses are always the same—I am told to wait.
What can I do to get a faster resolution to this issue? I would appreciate any advice from experienced sellers.
Wishing everyone successful sales.
Best regards.
@Cooper_Amazon
@Manny_Amazon
5 replies
Seller_Ai7dtiAwb6Qab
Hello friends,
@Seller_DEh7NFzVsqyRK@Seller_SBpDagyZYujSn@Seller_hdNSMZrZhMCfF
I saw that you have been through similar processes. I wanted to contact you and learn the results of your experiences. How and when did this process end for you?
I would be very happy if you could get back to me.
Best Regards.
Manny_Amazon
Hello @Seller_Ai7dtiAwb6Qab,
Thanks for posting to the Forums. I've gone ahead and contacted my partner team and requested their assistance with reviewing this issue. I'll follow up as soon as I hear back from the team.
Regards,
- Manny
