Amazon FBA received my shipment but couldn't check in longer then month
Hello, my shipment of 98 bulbs worth about 9k pounds was delivered to the Amazon warehouse on April 7 and since then no activity, I opened a case that I missing my goods and got this response:
but there is nothing specific that I should do and no evidence provided like photos that something is wrong, the Philips Hue bulbs all have original SKUs so I dare say that the Amazon warehouse covered up my shipment and is trying to hide
My name is Jaswanth, I am part of the leadership team. I have reviewed the investigation for shipment FBA15K5H489X and found it to be accurate.We’ve reviewed and found that your shipment FBA15K5H489X contained items with missing or incorrect labels. Here's a list of the mislabelled items:
B0C61WSP97/98
Incorrect labels cause processing errors and delays in receiving your shipment into inventory. Verify that all labels have the correct SKU when you ship inventory.
Note: Amazon reserves the right to relabel items at the merchant's expense and destroy or liquidate mislabeled items if the owner is unknown.
Amazon FBA received my shipment but couldn't check in longer then month
Hello, my shipment of 98 bulbs worth about 9k pounds was delivered to the Amazon warehouse on April 7 and since then no activity, I opened a case that I missing my goods and got this response:
but there is nothing specific that I should do and no evidence provided like photos that something is wrong, the Philips Hue bulbs all have original SKUs so I dare say that the Amazon warehouse covered up my shipment and is trying to hide
My name is Jaswanth, I am part of the leadership team. I have reviewed the investigation for shipment FBA15K5H489X and found it to be accurate.We’ve reviewed and found that your shipment FBA15K5H489X contained items with missing or incorrect labels. Here's a list of the mislabelled items:
B0C61WSP97/98
Incorrect labels cause processing errors and delays in receiving your shipment into inventory. Verify that all labels have the correct SKU when you ship inventory.
Note: Amazon reserves the right to relabel items at the merchant's expense and destroy or liquidate mislabeled items if the owner is unknown.
0 replies
Seller_RlZVPg3d6ZUGP
Did you specify manufacturer barcode when you created the shipment? and were they on the right listing?