已停用账户，还在持续扣款
"My account has never sold any products, and my account has been deactivated. However, my credit card is still being charged continuously. Can you please help me resolve this?"
已停用账户，还在持续扣款
"My account has never sold any products, and my account has been deactivated. However, my credit card is still being charged continuously. Can you please help me resolve this?"
0 replies
Seller_76AUwmqvSyRIM
It looks like you selected the professional selling plan. Go to your settings and downgrade to the individual plan, this does not have a monthly charge. Then open a case with seller support and ask them for a refund.
Sakura_Amazon_
Hello @Seller_Bc7iwX4t2xSb6,
What is the reason for account deactivation? Did you review your Performance Notifications ?
Regarding the charges of the software application. Is it 3rd party software from Amazon Partners? You should be able to contact them and clarify your doubts.
Regards,
Sakura
