Utility bill and document issue
Hello everyone, I create seller account on 26 march 2024 and deactivated on same day. Amazon said that submit utility bill or business linces I am submitting utility bill and other documents from lasts 6 months and every document is perfect, name and address is same in documents but amazon is continuously rejecting my documents. Due to this the doctor has said that you are experiencing stress and anxiety. If something happen to me amazon verification team will be responsible, Because they did not even mention that which document is incomplete or unverified.
Utility bill and document issue
Hello everyone, I create seller account on 26 march 2024 and deactivated on same day. Amazon said that submit utility bill or business linces I am submitting utility bill and other documents from lasts 6 months and every document is perfect, name and address is same in documents but amazon is continuously rejecting my documents. Due to this the doctor has said that you are experiencing stress and anxiety. If something happen to me amazon verification team will be responsible, Because they did not even mention that which document is incomplete or unverified.
0 replies
Seller_OvL8C4BJWiuS9
Well, that is very extreme. Only submit the document they are asking for, not anything more.
Connor_Amazon
Hi @Seller_MUblnCFeQgmFQ
Connor from Amazon here, thanks for reaching out.
I've reviewed your account and see that you were deactivated for a violation of section 3 of the Amazon Services Business Solutions Agreement. The utility bills will not be accepted until you do the following below.
Your explanation should include the following information:
- How your account has not violated section 3 of the Amazon Services Business Solutions Agreement
- Evidence that shows that your account complies with section 3 of the Amazon Services Business Solutions Agreement
https://sellercentral.amazon.com/performance/dashboard?ref=ah_em_ap
You can upload your statements in the above link, same place where you submit your appeals.
For more information on our requirements, go to "Amazon Services Business Solutions Agreement":
https://sellercentral.amazon.com/gp/help/G1791
I hope this helps,
Connor
